Team Leader, Endorsement Core

Chubb External • Philadelphia, PA

17d

About The Position

The Endorsement Team Lead is responsible for driving production and service excellence, managing team performance, and ensuring compliance with operational standards. This role will oversee inventory management, quality assurance, and staff development, while collaborating with cross-functional teams to achieve organizational goals

Responsibilities

• Directly accountable for managing endorsement inventory and SLA for field endorsements for a team of endorsement underwriters.
• The candidate must possess technical underwriting expertise including proven skills in strategically managing commercial property and casualty issues.
• Leadership responsibility for staff performance and development as well as the adherence to underwriting strategies, exceeding customer service goals and is accountable for talent acquisition and retention.
• Maintain strong relationships with the regional leadership teams and CI field underwriters and leadership teams.
• Work desk side with Underwriters to help manage inventory and accuracy of endorsements, as well as to help identify training needs.
• Execute our Commercial product strategies through a deep understanding of the underwriting process.
• Maintain underwriting integrity through education and an effective self-audit process.
• Effective training and coaching are important competencies for this position.
• Develop, implement, and continuously improving key underwriting processes to improve underwriting productivity and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed