Team Leader, Endorsement Core

Chubb • Phoenix, AZ

41d

About The Position

The Endorsement Team Lead is responsible for driving production and service excellence, managing team performance, and ensuring compliance with operational standards. This role will oversee inventory management, quality assurance, and staff development, while collaborating with cross-functional teams to achieve organizational goals

Requirements

• Bachelor's degree or equivalent experience
• 1-3 years prior experience managing staff
• The ideal candidate should have a minimum of 5-7 years of commercial underwriting experience
• The candidate must possess strong communication skills as well as the ability to develop and foster strong internal/external relationships.
• Demonstrated knowledge of all principles and details of the casualty and/or property product line(s).
• Ability to thrive in a fast-paced deadline-driven environment.
• Ability to self-manage, organize, and prioritize work with limited direction.
• Must be familiar with MS Office (MS Word, MS Excel, MS PowerPoint and MS Outlook)

Responsibilities

• Directly accountable for managing endorsement inventory and SLA for field endorsements for a team of endorsement underwriters.
• The candidate must possess technical underwriting expertise including proven skills in strategically managing commercial property and casualty issues.
• Leadership responsibility for staff performance and development as well as the adherence to underwriting strategies, exceeding customer service goals and is accountable for talent acquisition and retention.
• Maintain strong relationships with the regional leadership teams and CI field underwriters and leadership teams.
• Work desk side with Underwriters to help manage inventory and accuracy of endorsements, as well as to help identify training needs.
• Execute our Commercial product strategies through a deep understanding of the underwriting process.
• Maintain underwriting integrity through education and an effective self-audit process.
• Develop, implement, and continuously improving key underwriting processes to improve underwriting productivity and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees