Coffee House (Assistant Manager) Team Lead

New Mexico Pinon Coffee Group • Rio Rancho, NM

12d • $12 - $19 • Onsite

About The Position

Join Our Team as a Team Lead at Piñon Coffee House! - Rio Rancho Location At Piñon Coffee House , we believe coffee brings people together. Our mission is simple: “Enriching lives through the love of coffee.” As a Team Lead , you’ll play a vital role in shaping our café culture—supporting the Store Manager, guiding the barista team, and making sure every customer leaves with a smile (and maybe a bag of our legendary coffee).

Requirements

• A natural leader with strong people skills , able to stay calm and positive in a fast-paced environment.
• Dependable, punctual, and committed to being a reliable part of the team.
• Ability to lift up to 50 lbs , stand/walk for an entire shift, and perform physical tasks (bending, reaching, pulling, etc.).
• Food handler’s certification (or ability to obtain within 30 days).
• Tech-friendly and comfortable using Point-of-Sale systems .

Nice To Haves

• Experience in food service, coffee, or customer service is a plus—but a great attitude and willingness to learn go even further!

Responsibilities

• Lead by example, ensuring every customer receives efficient, friendly, superior service with a “customer first” mindset.
• Support the Store Manager in overseeing daily café operations and step in as lead when needed.
• Maintain a clean, safe, inclusive, and organized café environment .
• Train, coach, and develop team members to deliver quality drinks and service .
• Communicate promotions, product knowledge, and company goals effectively to the team.
• Act as a keyholder , helping with opening/closing responsibilities and protecting both product and people.
• Use checklists and standard procedures to execute smooth, quality shifts .
• Assist with ordering, receiving, and managing café supplies.

Benefits

• Be part of a locally owned, growing company with New Mexican roots.
• Work with a company that takes pride in their work and culture, as we are a 2025 best place to work.
• Opportunities for advancement into management roles.
• Employee discounts on our iconic coffee, food, and merchandise.
• A supportive culture that values teamwork, growth, and respect .
• Great Health, Dental, Vision and 401K plans.
• Base wage with tips range from $12.00 - $19.00 an hour.
• Flexible scheduling, including early mornings, evenings, and weekends.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed