COFFEE/GELATO TEAM LEADER

Brookshire Grocery CompanyFate, TX
6dOnsite

About The Position

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact. Here’s what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Prepares and/or serves coffee and gelato products to guests. Ensures coffee and gelato products are displayed in accordance with Company standards and all regulatory food safety practices. Promotes customer service and sales building practices.

Requirements

  • Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
  • Ability to safely operate hazardous tools and equipment such as an espresso machine, coffee grinder, etc.
  • Ability to learn new systems, methods, or processes.
  • Ability to use precision and non-precision hand tools.
  • Ability to work well with fellow partners and promote a team environment.
  • Ability to effectively communicate with customers and partners in written and verbal form.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
  • Must report any potential hazards that cannot be immediately remedied to a supervisor.
  • High School Diploma or GED and one or more years of related experience required.
  • Minimum of 18 years of age required.
  • Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
  • Food Handler certification required.
  • Typically involves on-the-job training.

Responsibilities

  • Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
  • Assists with establishing departmental workflow and ensures adequate staff is scheduled.
  • Supports upper management with the review of historical data regarding sales, ads and promotions.
  • Co-manages inventory using item management processes to ensure satisfactory in-stock levels.
  • May review profit and loss, sales, shrink, and labor data with department manager.
  • Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly.
  • Prepares and serves gelato products and hot or cold beverages, such as coffee, espresso drinks, and teas, by following recipes and preparation techniques.
  • Promotes product sales through use of suggestive selling initiatives and appealing product displays.
  • Stacks pallets and sorts product into correct locations according to Company efficiency standards and expectations.
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
  • Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person

Benefits

  • Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
  • Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
  • Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
  • Savings for your lifestyle: Exclusive employee discounts on the things you need most.
  • Investing in your dreams: Scholarships and educational support to fuel your growth.
  • Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
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