Team Lead, Sales Development Representative (Hybrid,Austin)

CrowdStrike • Austin, TX

1d • Hybrid

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Hybrid role balancing elite individual performance (70-80%) with team management (20-30% / 4-6 hours weekly). Bridges SDR/CDR team and leadership, driving personal quota and team success through coaching, operations, and accountability. What You’ll Do: Individual Performance (70-80% of time) Consistently exceed personal quota and attainment goals Maintain superior daily KPI performance as team benchmark Execute strategic prospecting campaigns and build high-quality pipeline Collaborate effectively with AEs; operate with complete autonomy Team Management & Operations (20-30% of time) Coordinate team scheduling, coverage, and departmental programs (SPIFFs, contests, call blocks) Run enablement sessions and lead team wrap-up meetings Provide management coverage when SDR/CDR Manager is absent Serve as first point of contact for SDR/CDR support needs Coaching & Development Actively seek coaching opportunities, including regular cold call monitoring Provide structured, ongoing coaching to all team members Lead new hire onboarding and develop struggling SDRs/CDRs with targeted plans Share best practices and model elite prospecting behaviors Accountability & Performance Management Hold team accountable for daily KPIs and activity metrics Ensure forecasting accuracy and updated opportunity notes Monitor performance trends, address issues proactively Track and report team metrics; implement corrective action plans Leadership & Influence Drive positive energy, collaboration, and team morale Contribute strategic ideas for process improvements Foster culture of excellence and accountability Success Metrics First 90 Days: Exceed personal quota, establish coaching cadence, lead effective wrap-ups/enablement, balance duties, build trust, implement one process improvement Ongoing: Sustained personal quota/KPI excellence (primary), team hitting goals, measurable coaching impact, smooth operations, positive morale Key Distinctions from Senior SDR Uniquely responsible for: proactive coaching (vs. observation-based), team KPI accountability, coordinating operations/scheduling/programs, leading wrap-ups, administrative compliance, management coverage, formal performance management/reporting Career Path Positioned for: promotion to SDR/CDR Manager or sales management roles with sustained excellence in individual performance and team management. Reports to: SDR/CDR Manager Direct Leadership: Assigned SDR/CDR team Collaborates with: Sr. SDRs/CDRs, AEs, Sales Leadership Individual performance remains the primary focus; management duties integrated efficiently without compromising quota attainment.

Requirements

• 6+ months as SDR/CDR at CrowdStrike (preferably Sr. SDR/CDR experience)
• 90% or higher rolling 6 month attainment, with consistent KPI achievement
• Demonstrated coaching ability and leadership qualities
• Strong organizational and communication skills

Nice To Haves

• Team leadership experience
• Process innovation track record
• Deep CrowdStrike knowledge

Responsibilities

• Consistently exceed personal quota and attainment goals
• Maintain superior daily KPI performance as team benchmark
• Execute strategic prospecting campaigns and build high-quality pipeline
• Collaborate effectively with AEs; operate with complete autonomy
• Coordinate team scheduling, coverage, and departmental programs (SPIFFs, contests, call blocks)
• Run enablement sessions and lead team wrap-up meetings
• Provide management coverage when SDR/CDR Manager is absent
• Serve as first point of contact for SDR/CDR support needs
• Actively seek coaching opportunities, including regular cold call monitoring
• Provide structured, ongoing coaching to all team members
• Lead new hire onboarding and develop struggling SDRs/CDRs with targeted plans
• Share best practices and model elite prospecting behaviors
• Hold team accountable for daily KPIs and activity metrics
• Ensure forecasting accuracy and updated opportunity notes
• Monitor performance trends, address issues proactively
• Track and report team metrics; implement corrective action plans
• Drive positive energy, collaboration, and team morale
• Contribute strategic ideas for process improvements
• Foster culture of excellence and accountability

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed