About The Position
MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience. We are seeking an experienced, results-driven Team Lead to oversee client relationships and drive business growth in the digital media across the USA and LATAM. The ideal candidate will bring a strong background in managing high-value partnerships, delivering exceptional client experiences, and leading teams toward achieving performance excellence.
Requirements
- Minimum 3 years of experience in AdTech/MarTech or digital advertising
- Minimum 2 years of experience managing a team (preferably 3-5 people)
- Strong understanding of global digital advertising market trends and publisher monetization models
- Experience working with large publishers in the US and/or LATAM
- Proven ability to analyze performance, identify trends, and build actionable strategies
- Excellent communication, negotiation, and stakeholder management skills
- Ability to manage complex operational workflows and troubleshoot technical issues
- Strong analytical mindset with experience in cross-functional collaboration
- Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
- Ability to work in fast-paced, cross-cultural environments
- Fluent English
- Fluent Spanish
Nice To Haves
- Experience managing Success or Account Management teams in the US or LATAM
- Existing network or warm contacts within regional media groups
- Understanding of product development and feature evaluation
Responsibilities
- Lead, mentor, and support Success Managers across the US & LATAM regions
- Oversee onboarding, optimization, retention, and growth of strategic publishers
- Develop and implement regional success strategies aligned with global goals
- Monitor daily/weekly/monthly performance, including revenue, margin, and churn
- Drive upsell opportunities and adoption of new formats and features
- Coordinate with Product, Yield, Support, Acquisition, BI, Creative & Compliance
- Troubleshot complex technical issues escalated from regional teams
- Lead reporting, analysis, and preparation of strategic recommendations
- Review regional retention schemes and propose improvements
- Contribute to regional budgeting and forecasting
- Maintain high operational standards, ensuring consistency across markets
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
