Team Lead – On-Site Operations

GFA, Inc.•LaGrange, GA

1d•Onsite

About The Position

The Team Lead is responsible for overseeing daily on-site warehouse and material handling operations supporting a Just-In-Sequence (JIS) logistics process for an automotive customer. This role ensures materials are received, sequenced, staged, and delivered accurately and on time to support uninterrupted customer production. The Team Lead provides direct leadership to hourly associates, enforces safety and quality standards, and acts as the primary operational liaison between the customer and internal management.

Requirements

High school diploma or GED required; associate degree or equivalent experience preferred.
Minimum of 2–3 years of experience in warehouse, logistics, or manufacturing support operations.
Prior lead, supervisory, or team coordination experience preferred.
Strong organizational, communication, and problem-solving skills.
Ability to work extended 12-hour+ shifts and occasional Saturdays as required.
Proficient in basic computer applications (Microsoft Office, WMS systems).

Nice To Haves

Experience in automotive supply chain or customer-embedded logistics operations.
Experience supporting Just-In-Time (JIT) or Just-In-Sequence (JIS) operations are strongly preferred.
Forklift or material handling equipment certification (or ability to obtain).
Familiarity with ISO 9001 quality management systems.
Experience working in a 24/7 or multi-shift operation.

Responsibilities

Lead and supervise daily on-site JIS operations to ensure adherence to customer schedules, sequencing requirements, and delivery windows.
Coordinate workforce activities, including task assignments, break coverage, and shift handovers for 12-hour operations.
Monitor inbound, sequencing, staging, and outbound processes to ensure accuracy, timeliness, and compliance with customer requirements.
Serve as the primary point of contact for customer representatives regarding daily operational issues, priorities, and escalations.
Ensure compliance with safety policies, OSHA requirements, and company procedures; actively promote a strong safety culture.
Enforce quality standards, conduct visual and process checks, and initiate corrective actions for sequencing or delivery errors.
Track and report operational metrics such as productivity, accuracy, attendance, and service level performance.
Support staffing needs, including training, coaching, and performance feedback for hourly team members.
Identify process improvement opportunities and support continuous improvement initiatives aligned with ISO 9001 principles.
Maintain accurate operational documentation, shift reports, and incident records.
Support weekend or extended operations, including Saturdays, based on customer demand.
Lead a team in a fast-paced, customer-embedded logistics environment.
Communicate effectively with internal leadership and customer contact.
Make real-time operational decisions to prevent production disruptions.
Perform frequent walking, standing, and observation in warehouse and production-adjacent areas.
Use warehouse management systems (WMS), sequencing tools, and standard reporting platforms.