Team Lead Lot Operations Specialist (Manheim)

Cox Enterprises • Elkridge, MD

8d • $24 - $36 • Onsite

About The Position

Job Responsibilities: Directs the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers. Ensures efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging. Provides quality service and interact with clients to resolve any problems that may occur. Inspects and maintains lot operations equipment and ensures that it is functional and in good working condition. Assists the Supervisors with directing the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures. Assists Supervisors with counseling team members as necessary. Under the direction of the Supervisors, plan, monitor, and evaluate employee job performance, and assist manager in conducting performance appraisals. Ensures lot vehicles are maintained and prepared for team member use. Analyzes the operations tools, dashboards, and reports; maintains data and adjustments as needed. Assists with employee injuries and vehicle accident investigations/reporting, root cause analysis, and provides recommendations for process and safety improvements. Performs other duties as assigned by leadership.

Requirements

• High School Diploma/GED and 7 years’ experience. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; OR 9 years’ experience in a related field
• Strong communication and interaction skills required.
• Competent management and excellent organizational skills required.
• Safe drivers needed; valid driver’s license is required.

Nice To Haves

• Ability to drive vehicles with standard and automatic transmission.
• Knowledge of OSHA and EPA regulations preferred.
• Proficient in Microsoft Office and working knowledge of AS400 systems.

Responsibilities

• Directs the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers.
• Ensures efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging.
• Provides quality service and interact with clients to resolve any problems that may occur.
• Inspects and maintains lot operations equipment and ensures that it is functional and in good working condition.
• Assists the Supervisors with directing the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures.
• Assists Supervisors with counseling team members as necessary.
• Under the direction of the Supervisors, plan, monitor, and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Ensures lot vehicles are maintained and prepared for team member use.
• Analyzes the operations tools, dashboards, and reports; maintains data and adjustments as needed.
• Assists with employee injuries and vehicle accident investigations/reporting, root cause analysis, and provides recommendations for process and safety improvements.
• Performs other duties as assigned by leadership.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED