Team Lead III

US MED- EQUIP LLC • Grand Prairie, TX

4d

About The Position

Team Lead III at “Top Workplace” Join our life-saving mission! Become part of a fast-growing healthcare company where you’ll oversee employees maintaining and delivering vital medical equipment and manage branch operations. As Team Lead, you’ll be crucial in nurturing a high-performing team, optimizing operational performance, and helping ensure exceptional service to our hospital partners. A Day in the Life Team Leadership and Development: • Supervise a team of ten or more, fostering a collaborative and high-performing work environment. • Participate in training initiatives to enhance team skills and capabilities, and maintain updated knowledge of equipment, services, and policies. Financial and Operational Management: • Manage travel budgets, shipping costs, and financial accuracy to achieve revenue and profitability targets. • Continuously assess operational processes and implement improvements to optimize productivity, service quality and mitigate shipping damages and loss. • Oversee branch processes for timely equipment delivery and pick-up, ensuring operational efficiency • Implement policies and procedures to ensure compliance with company standards and industry regulations Customer Service and Relationship Management: • Provide excellent customer service, listening and responding to our partners’ equipment needs • Uphold a climate of professionalism, including the use of company uniforms at all times Logistics and Inventory Management: • Manage medical equipment inventory, storage and maintenance • Load, secure, and carefully transport life-saving medical equipment to and from hospitals, adhering to company policies and safety standards • Help service, ship, and receive equipment in the branch warehouse • Maintain company vehicles Administrative and Compliance Duties: • Input and maintain accurate digital records and prepare regular reports on customer orders, equipment maintenance and inventory tracking, and track key performance metrics Coordination and Communication • Collaborate with customers and company sales representatives, logistics, customer experience and other department team members to coordinate equipment deliveries and pickups and support for our healthcare partners Additional Responsibilities: • Travel periodically • Perform other duties as needed

Requirements

• Five or more years of managerial experience in medical equipment rental operations
• High school graduate or equivalent
• Strong financial management skills, with demonstrated experience in budgeting, forecasting, and cost control.
• Proven track record of successfully managing production processes driving operational efficiency.
• Ability to lead and motivate a team of direct reports, fostering a positive and inclusive work environment
• Outstanding listening, communication, collaboration, organization and problem-solving skills
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Resourcefulness in a fast-paced environment with a readiness to embrace change
• Strong organizational, attention-to-detail, critical thinking and problem-solving skill
• Ability to work multiple shifts, including on-call as needed
• Ability to life up to 75 lbs. and push/pull up to 150 lbs.
• Ability to pass a DOT certification/physical
• Own a valid driver’s license

Nice To Haves

• Bachelor’s degree in business administration, healthcare management, or a related field preferred

Responsibilities

• Supervise a team of ten or more, fostering a collaborative and high-performing work environment.
• Participate in training initiatives to enhance team skills and capabilities, and maintain updated knowledge of equipment, services, and policies.
• Manage travel budgets, shipping costs, and financial accuracy to achieve revenue and profitability targets.
• Continuously assess operational processes and implement improvements to optimize productivity, service quality and mitigate shipping damages and loss.
• Oversee branch processes for timely equipment delivery and pick-up, ensuring operational efficiency
• Implement policies and procedures to ensure compliance with company standards and industry regulations
• Provide excellent customer service, listening and responding to our partners’ equipment needs
• Uphold a climate of professionalism, including the use of company uniforms at all times
• Manage medical equipment inventory, storage and maintenance
• Load, secure, and carefully transport life-saving medical equipment to and from hospitals, adhering to company policies and safety standards
• Help service, ship, and receive equipment in the branch warehouse
• Maintain company vehicles
• Input and maintain accurate digital records and prepare regular reports on customer orders, equipment maintenance and inventory tracking, and track key performance metrics
• Collaborate with customers and company sales representatives, logistics, customer experience and other department team members to coordinate equipment deliveries and pickups and support for our healthcare partners
• Travel periodically
• Perform other duties as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED