Team Lead, Facilities & IT
About The Position
As the Facilities & IT Team Lead based at our Buena Park, Los Angeles fulfillment center, you'll be responsible for overseeing all aspects of IT operations within the warehouse environment. This includes managing hardware and software systems, supporting automation and WMS implementation, maintaining network stability, and leading on-site IT initiatives that keep the fulfillment center efficient and connected. You'll be both strategic and hands-on - troubleshooting, guiding local staff, and collaborating with central technology teams to implement best-in-class systems and infrastructure. Schedule: 6pm-4am, Full Time Hourly: $25-$28 per hour
Requirements
- 5+ years of IT experience, with at least 2 years in a warehouse, manufacturing, or logistics environment.
- Proven experience managing IT infrastructure in high-volume operations (scanners, printers, handhelds, WMS).
- Strong knowledge of networking (LAN/WAN, Wi-Fi), hardware setup, and systems troubleshooting.
- Hands-on experience with Google Workspace, Jumpcloud and Hexnode MDM (Or similar MDM).
- Excellent communication and problem-solving skills - you thrive under pressure and can think on your feet.
- Be willing to travel to support other sites with their IT Ops
Nice To Haves
- Familiarity with warehouse automation or robotics systems is an asset.
- Experience working in a start-up or high-growth environment is a plus.
Responsibilities
- Manage daily IT operations and maintain infrastructure (network, servers, Wi-Fi, and security systems) across the fulfillment site, ensuring system configuration, uptime, and reliability.
- Lead and execute IT projects, including hardware upgrades, system integrations, and automation rollouts.
- Partner with Operations and Corporate IT to support WMS and other key operational platforms.
- Implement and enforce IT security policies, access controls, and monitoring for site compliance.
- Oversee Asset Management, including the inventory, deployment, maintenance, and repair of essential fulfillment hardware (scanners, printers, handhelds, etc.).
- Serve as the escalation point for local IT support (Tier 1), providing timely resolution for all on-site hardware and software issues.
- Develop and execute preventive maintenance schedules to minimize equipment downtime.
- Maintain accurate inventory records for all assets, equipment, and supplies.
- Provide technical support and training to new and existing staff on proper use, care, and basic troubleshooting of operational hardware to maximize system adoption.
- Lead or coordinate team work streams within the fulfillment center, ensuring efficient completion of tasks.
- Actively participate in inbound and outbound logistics tasks (receiving, picking, packing, and shipping).
- Identify process bottlenecks and propose solutions for process improvement in hardware utilization and fulfillment workflows.
Benefits
- We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest growing companies.
- Our team at GoBolt is full of talented and passionate individuals who enjoy working collaboratively within a competitive environment. We will provide you support from the get-go to help you realize your potential. Each member of our team shares a mutual passion for their craft and are in constant pursuit of growing our customer base and growing with our customers. We embrace all kinds of challenges head-on.
- Aside from an amazing company culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Real Estate
Education Level
No Education Listed
Number of Employees
251-500 employees
