Under direct supervision of the Clinical Director/Administrator, this entry-level management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. Fulfills appropriate level of services for new members served as outlined in the essential functions. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols. In partnership with San Diego Behavioral Health Services and the San Diego Housing Commission, Telecare offers onsite supportive and case management services for persons residing at Valley Vista Permanent Supportive Housing (PSH). All referrals to Valley Vista PSH are prioritized and matched by the region’s Coordinated Entry System (CES). Service participation is voluntary and not required to reside at Valley Vista PSH. Telecare works with tenants to engage them in services according to their behavioral health and case management needs. Services are provided throughout the community based on preference: onsite in community space, in your unit, or in the community, if appropriate. These services focus on housing stability and retention, including but not limited to: Outreach and engagement services addressing housing stabilization and case management needs, Behavioral health assessment, screening, care coordination, and referrals for residents at high risk and in need of more intensive behavioral health services to maintain housing, Addressing ongoing behavioral health care coordination needs, and Offering site-wide community integration opportunities (BBQs, celebrations, tenant education, and other groups).
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees