Team Lead - Agent Services (Syndicated Loans)

OSTTRA • Dallas, TX

11d • $75,000 - $115,000

About The Position

The Role: Team Lead - Agent Services (Syndicated Loans) The Team: The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly visible role requiring accuracy and understanding of complex deal mechanics. The Impact: S&P Global is seeking an experienced and motivated Syndicated Loans Agency Operations Lead to help lead the Agent Services team administering the lending portfolios for our client base. The individual will be responsible for the oversight and leadership of the team(s) within their remit, communicating with our clients, their borrowers and the lending syndicate members. Additional responsibilities include partnering with other S&P Global business lines to drive continued progress of the regions to support the global operating model and local client base. What’s in it for you: Opportunity to help lead a rapidly growing business, with a varied and interesting role managing multiple stakeholders as a part of the global leadership team Leadership of team(s) with a direct impact on the commercial strategy of the business Be a part of a dynamic business, interacting with clients across the industry Working for a global business focused on the personal growth and development of its employees

Requirements

• Degree in relevant field or equivalent experience
• 3 years+ of relative business experience with syndicated loans
• Customer relations experience
• Strong, business-level verbal and written communication skills
• Experience leading a team with proven track record of supporting team growth and development

Nice To Haves

• S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM)
• Good problem-solving initiative
• Effectively manage individual responsibilities whilst continuing to provide support to teams/individuals

Responsibilities

• Supporting projects and other business initiatives to help further the Agent Services product offering
• Management of the team and portfolio level metrics in line with expected Key Performance Indicators (KPI’s)
• Applying experience to drive continuous improvement of the teams and processes
• Acting as a point of contact and an initial escalation level for clients and stakeholders
• Active risk management to minimize commercial impact to the business
• Development and performance management of the Agent Services team(s)

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level