Team Assistant

Media Sense•London, CA

7d•Onsite

About The Position

An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the HR function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category – recognized as the world’s most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn’t happen in isolation, it takes alignment, intelligence, and trust. That’s what we enable. That’s what we stand for. That’s Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense and has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit www.media-sense.com This role is for a Team Assistant, based in London. This role will report into the HR Manager. You will provide a professional, welcoming presence for visitors and staff, while ensuring the smooth day-to-day running of the office. Alongside this, you will play a key role in supporting the HR team with recruitment, onboarding, and employee engagement activities. This is a varied, people-focused role where you will become the “go-to” person in the office, helping colleagues, supporting HR initiatives, and ensuring an excellent experience for everyone who comes through our doors.

Requirements

Experience in office support, administration, or HR coordination.
Strong organizational skills with the ability to juggle multiple priorities.
Excellent communication and interpersonal skills; confident dealing with people at all levels.
IT proficiency (MS Office/Google Workspace/Teams); experience with expenses reconciliation desirable.
Friendly, confident, approachable, bubbly, and professional.
Enjoys being the “go-to” person and thrives in a front-facing role.
A collaborative team player with a strong customer-service mindset.
Proactive, adaptable, and solutions focused.
Fully office-based (5 days per week) to provide consistent support

Nice To Haves

Familiarity with HR processes (recruitment, onboarding, projects) is desirable.

Responsibilities

Be the first point of contact for anyone visiting the London office, welcoming, professional
Interested in making the office experience a unique and fun environment
All front of house duties, make sure meeting rooms are well presented, the office has snacks and treats galore ready for any occasion
Manage all deliveries and other office requests quickly ensuring excellent client service
Proactively look for ways to enhance the office environment and the experience for everyone who comes to the office.
Support recruitment administration (scheduling interviews, coordinating candidate communications, preparing documentation).
Assist with onboarding and induction programmes for new joiners,
Be the go-to person for employee engagement activities.
Oversee Environmental, Social & Governance (ESG) activities across all office locations, helping to coordinate local sustainability and wellbeing
Coordinate Long Service Awards (LSA) across all office locations, ensuring employees are recognized and celebrated for their service milestones.
Support employees, gifting programmes, ensuring consistency, timeliness, and a positive employee experience.
Oversee Deskbird for office attendance and desk bookings Liaise with building management (Fora) and suppliers for facilities and maintenance.
Arrange travel for staff (excluding ELT).
Reconcile monthly office expenditure (credit card and petty cash).