Teaching and Logistics Specialist, Challenger Learning Center

Heartland Community College, IL•Normal, IL

56d•Onsite

About The Position

We seek applicants for a full-time position on the College'sChallenger Learning Center(CLC)team to deliver high-impact STEM instruction for middle school and junior high students. The Teaching and Training Specialist leads interactive teaching experiences, including hands-on STEM lessons, interactive field trip programs, and summer STEM activities, while also training and supervising part-time instructional staff under the guidance of the Associate Director. The Specialist ensures consistency and quality in all learning experiences and coordinates operational needs, including IT and Facilities support. This is a unique opportunity to teach, mentor, and inspire the next generation of scientists and critical thinkers in a mission-driven educational setting.

Requirements

Bachelor's degree
Experience leading elementary, middle school, and/or high school students in formal and/or informal learning experiences
Ability to master and utilize specialized technology and STEM equipment
Excellent written communication, public speaking, and collaboration skills
Strong organizational skills, attention to detail, ability to work independently, and function professionally under pressure
Proficiency with Microsoft Office applications
Ability to interact effectively with individuals of diverse ages, cultures, and socio-economic backgrounds
Availability to work occasional evenings and weekends

Nice To Haves

Master's degree in Education or STEM-related field
Valid Illinois professional educator license
Familiarity with Next Generation Science Standards (NGSS) and Common Core State Standards (CCSS) and their application to both formal and informal learning experiences
Experience with Salesforce applications

Responsibilities

Manage customer inquiries and scheduling of in-person STEM experiences
Support educators by ensuring they are well-prepared for their visit, addressing questions about scheduling, curriculum, pre-lessons, student experiences, and field trip logistics
Oversee logistical aspects of visiting groups: ensure trip details are finalized, prepare materials for both students and staff, address staffing needs, proactively communicate accommodations and IEPs to the team, and coordinate lunch receipt and organization
Lead simulated space missions and other hands-on STEM experiences in the specialized facilities of the Challenger Learning Center, and in asynchronous, virtual settings
Maintain a directory of eligible and returning schools by tracking organizational contacts, updating Salesforce records, and ensuring all school information is accurate to enhance outreach and recruitment strategies
Implement a data-driven enrollment outreach plan by analyzing booking trends and proactively engaging teachers through multiple communication methods
Coordinate the strategic deployment of marketing materials by identifying priority schools, submitting marketing requests, and collaborating with the Marketing team to develop outreach materials
Track scholarship usage and experiential feedback from teachers and students, ensuring data is collected, analyzed, and communicated appropriately
Maintain and update documentation related to operational processes
Enhance customer satisfaction by engaging with educators, parents, and participants to gather feedback, address concerns, and implement improvements that elevate the program experience across both school-year and summer programming