Teacher Education Program Specialist

Western Washington University•Bremerton, WA

54d•Onsite

About The Position

The Teacher Education Program Specialist provides support for Western Washington University on the Peninsulas by supporting program outreach and recruitment, managing student admissions and advising, and providing administrative support for teacher education programs on the Peninsulas. Serving as a primary point of contact for students, community partners, and faculty, this position helps strengthen enrollment and student success while representing WWU in the region. This is a highly collaborative position, working with multiple departments and a local team of programmatic support colleagues. This is a face-to-face position with limited remote work opportunities. This position will be based in Bremerton, but have regular The typical schedule for this position will generally be 9AM - 5:30PM Monday - Thursday and 8:30AM - 5:00PM on Fridays. There will be occasional weekend and evening hours to support program needs as well as regular time spent on the Poulsbo campus to support team building, recruitment and outreach.

Requirements

Bachelor's degree and 2 years' full-time professional work experience post bachelor's degree or equivalent education/experience
Demonstrated ability to create and maintain positive working relationships with multiple stakeholders
Excellent written and verbal communication skills.
Proven experience working effectively with diverse populations.
Demonstrated ability to embrace ambiguity and operate flexibly in a rapidly changing working environment
Proven ability to initiate and complete tasks independently, on time and with a high level of accuracy
Ability to convey information clearly, professionally and effectively in presentations and meetings
Experience successfully managing multiple priorities with varying deadlines
Eagerness to contribute to the success of a high-functioning and highly collaborative team
Ability to work in person, on campus, up to 5 days per week to serve student needs
Ability to work occasional evenings and weekends
Experience with Microsoft Office 365

Nice To Haves

Bachelor's degree in education or related field
4 years' professional work experience
Prior experience with Slate, Salesforce, Hubspot or other CRM
Familiarity with university systems such as Slate, EAP Navigate. Banner, and SAP Concur.
Experience working in a satellite or community college setting.

Responsibilities

Serve as the primary contact for prospective students for all Peninsulas teacher education programs, including Early Childhood Education and Education for Inclusive Environments; provide information about transfer pathways, admission requirements, and program opportunities.
Support enrollment growth on the Peninsulas through collaboration with local WWU Peninsulas colleagues as part of a dynamic team.
In collaboration with WWU Peninsulas staff, develop, coordinate, and implement program recruitment activities, including information sessions, campus visits, and participation in regional fairs and other outreach activities to support both specific teacher education programs and more general WWU Peninsulas recruitment efforts.
Track metrics for assigned/attended outreach and recruitment activities in collaboration with WWU Peninsulas outreach staff to gauge success of events.
Build relationships with local and regional community colleges including Olympic and Peninsula Colleges, K-12 schools, and workforce partners to increase visibility and engagement.
Collaborate with WWU Peninsulas Marketing and program leadership to ensure accurate content for recruitment materials across websites, digital and social media, and promptly communicate any programmatic changes or updates.
Provides and organizes data related to admissions, marketing and recruitment and program growth
Utilize Slate and other WWU systems to track prospective student outreach and follow-up to encourage application completion, adhering to service standards for a consistent student experience.
Represent WWU Peninsulas and Teacher Education programs at community and regional events, occasionally during evenings or weekends.
Employ good judgement and behavioral interviewing skills to provide clear information to help students determine their appropriate and best pathway to becoming an educator by understanding personal motivations and sharing program details, job prospects and graduation outcomes that put students first.
Guide students through the admissions process, including application completion, transcript review, and program eligibility requirements, communicating timelines, deadlines and missing information as needed.
Partner with Olympic College staff and faculty to facilitate student completion of the reverse DTA as needed.
Meet WWU operational service standards for timely communication with all student inquiries that come from a variety of sources, utilizing common/shared email and data systems and appropriate WWU programs including Navigate, DegreeWorks and others to ensure transparency and consistency throughout the student journey.
Supports student information and advising systems, such as cohort Canvas sites, and coordinates information across programs as needed
Create and maintain accurate transfer guides for program pathway programs.
Provide advising on prerequisites, transfer strategies, and degree completion planning
Support students with registration, scheduling, course overrides, graduation related forms and processes
Monitor student academic progress; advise on petitions, academic standing, and retention strategies, communicating to lead faculty/program director as appropriate.
Connect students with financial aid, scholarships, career services, and support resources to ensure progression.
Assist with practicum/internship placements and compliance documentation, including WIS and background check procedures.
Manage student clearances in collaboration with the University Certification Office and advise students on state policies for certification.
Support students through the graduation application and completion process.
Collaborate with WWU Peninsulas senior leadership to provide regular enrollment reports and accurate student data for assigned programs.
Coordinate new student orientation, quarterly schedules, textbooks and classroom reservations, cohort gatherings, graduation events, and other program activities to support student onboarding and retention
Assist students and faculty with the appropriate forms, including WWU forms and any necessary partner college forms
Provide tenured/tenure track and non-tenure track faculty support with travel, classroom logistics/booking, course evaluations, and new instructor onboarding as needed
Maintain student records and databases in appropriate WWU systems; manage admissions and enrollment reporting.
Adhere to all WWU policies and procedures necessary to perform the role successfully
Coordinate with Bellingham departments for contracting NTT faculty as necessary
Serve as liaison with Bellingham campus offices (Admissions, Certification, Registrar, etc.).