Tax Site Supervisor

Project Hospitality • New York, NY

6d • $35 - $35 • Onsite

About The Position

- Coordinate free tax prep program operations at assigned site, ensuring services and resources are delivered smoothly. - Supervise tax preparer and quality reviewer staff and volunteers to ensure service delivery is following the program requirements. - Must have experience in completing federal and state tax returns and a strong understanding of current tax law. - Responsible for striving to meet all free tax prep program goals, ensuring the site is in compliance with all IRS regulations, and promoting client satisfaction.

Requirements

• Required to pass IRS VITA/TE certifications at least at the Advanced levels annually.
• Must have experience preparing individuals federal and state tax returns.
• Passionate about providing extraordinary customer service, and the ability to diffuse tense situations.
• Possess strong analytical, organizational, written, and verbal communication skills.
• Be proficient in the use of gmail, google drive, Microsoft Office Suite, and able to utilize other tax-related software.
• Have experience working in a fast-paced environment with strong attention to detail and accuracy.

Nice To Haves

• Bachelor’s degree in accounting or a related field is preferred.
• Bi-lingual (English and Spanish) preferred.

Responsibilities

• Coordinate free tax prep program operations at assigned site, ensuring services and resources are delivered smoothly.
• Supervise tax preparer and quality reviewer staff and volunteers to ensure service delivery is following the program requirements.
• Strive to meet all free tax prep program goals
• Ensure the site is in compliance with all IRS regulations
• Promote client satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees