Tax Operations Manager, Digital Assets

BDO Global•Boston, MA

39d

About The Position

The Tax Operations Manager is responsible for participating in and overseeing a variety of tax related projects in support of the overall key strategies and initiatives of the tax practice. In collaboration with Practice Leader, this role is responsible for ensuring client work is completed by managing practice operations and influencing managers and staff toward achieving desired results.

Requirements

Bachelors degree in Business Administration, Taxation, Accounting or related field required
Five (5) or more years of tax, tax administration, or project management experience required
Ability to draft and create effective internal and external written communication is required
Proficiency in the use of Microsoft Office, specifically Excel, PowerPoint and Word required
Strong verbal and written communication skills
Analytical and diagnostic skills
Ability to successfully multi-task while working independently or within a group environment
Capable of working within a deadline-drive environment and handing multiple projects simultaneously
Solid organizational skills with the ability to meet project deadlines with a focus on details
Ability to adapt communication style to successfully convey messages and objectives to diverse audience

Nice To Haves

Experience in developing, implementing, and maintaining tax processes preferred Experience in collecting, analyzing and reporting metrics preferred
Proficiency with Go File Room preferred
Proficiency with PeopleSoft preferred

Responsibilities

Supervises, participates in, and develops new detailed project plans encompassing key tasks, milestones and critical path activities to meet tax practice initiatives and client commitments
Identify and manage team members to execute department's operational goals
Act as knowledge manager for the engagement team, and manage accordingly, including planning and leading meetings with personnel and third-party service providers
Assist in onboarding new clients
Reviews current processes and develops action plans to address key areas for improvement including process efficiency and client satisfaction
Works closely with the Regional Tax Director and Regional Tax Administrator on process improvement recommendations and new process implementations & development specifically to drive workplace efficiency during busy season
Manages key processes including scheduling, e-filing, billing, engagement letter creation, tax return workflow, client communications, and other processes, as needed
Partners with Office Administrator on process changes
Collaborates the Partners and Managers in identifying areas for process and communication improvement
Serves as the group point of contact for managing documents and communications
Participates on weekly calls
Manages and communicates timelines and tasks regularly to team and assigns client tasks to Managers and Staff as work becomes available
Assists partner with the development of marketing materials
Coordinates with local audit teams to ensure workflow tracker is updated, communicates changes to tax partner and managers to facilitate getting work into the pipeline
Assists with coordinating materials and scheduling local and regional tax trainings as needed
Other duties as required
Supervises and manages the tasks and projects of the department
Liaising and managing relationships with third-party software service providers