Tax Help Program Coordinator - Prosper Centers North and South

Foundation Communities Inc • Austin, TX

5h • $25

About The Position

Position Description: The Program Coordinator supports implementation of the tax program through coordination of specific activities, training and supervision of seasonal staff, and site management.

Requirements

• Strong customer service skills
• Excellent oral and written communication skills in English and Spanish required
• Excellent oral and written communication skills in English and Spanish strongly preferred
• Ability to work in a fast-paced environment and maintain composure and patience under pressure
• Ability to work in a team while also handling independent responsibilities
• Proficiency with technology and knowledge of computer operations and software (e.g. Microsoft Office and Google Drive applications)
• Maintain IRS tax certifications and continually expand tax knowledge (training provided)

Responsibilities

• Participate in tax program planning
• Support tax program operations
• Update and develop program materials
• Coordinate specific projects as assigned by the Tax Program Manager
• Train and supervise seasonal staff
• Coach and support volunteers
• Provide one-on-one support to tax program clients, including tax preparation and general inquiries
• Other duties as assigned

Benefits

• employer paid health benefits
• 401(k) investment opportunity
• Employee Assistance Program
• paid vacation
• holiday
• sick time

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees