Tasting Room Supervisor

Carter Hospitality Group • Johnson City, TX

2d • Onsite

About The Position

Carter Creek Winery Resort & Spa is currently hiring a Tasting Room Supervisor to act in a leadership role and is responsible for assisting the Food & Beverage Manager in the daily operations and guest service Tasting Room Operations. The tasting room is open daily from 11am-5pm Sunday-Thursday and 11am-6pm Friday-Saturday. Our team needs someone that has a passion for providing a great customer experience while sharing their wine knowledge.

Requirements

• Minimum of 2+ years of supervisory experience in a retail/hospitality or similar environment.
• Must have an above average knowledge of wine varietals, regions and viticulture.
• Must be familiar with TABC governing laws.

Nice To Haves

• Prior experience in a fast paced, customer service/hospitality industry is preferred.

Responsibilities

• Assist in promoting the sale of wine and non-wine products sold in the tasting room.
• Utilizes cash register and POS system to transact sales and maintain tasting room wine inventories; reconciles daily sales and posts transaction.
• Ensures tasting room and inventory areas are clean, neat and stocked at all times.
• Describes wines, wine making techniques and winery history; answers visitor’s questions about wines.
• Acquires and maintains thorough knowledge of winery and its wines.
• Assigns duties and monitors quality of work.
• Provides day to day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Assist with the cleanliness and maintenance of the bar area. Racking glasses and cleaning during downtime.
• Prepare designated bar for daily wine tasting and conduct tasting with guests guiding them on their selections and teaching them about the varietals and styles of wine.
• Alerts department head when wine inventory needs are running low.
• Provide assistance with inventory as needed.
• Attend departmental meetings as required
• Ability to work a flexible schedule including a majority of weekend shifts.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance
• Flexible scheduling
• Additional work available for special banquets or events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees