Tasting Room Lead - BV

Treasury Wine Estates • Rutherford, CA

2d • $27 - $30

About The Position

The Lead Tasting Room Associate is an ambassador to all guest interactions
through pouring and selling wines, hosting tastings, guiding tours and welcoming
all visitors. The Lead Tasting Room Associate will act as shift supervisor to
lead by example and direct daily activities of Hospitality Sales Associates in
partnership with the Assistant Hospitality Sales Manager.

Requirements

• You have a minimum of 2 years’ wine sales, restaurant and/or hospitality service experience
• You are self-motivated, highly organized, and require minimal day-to-day direction
• You can effectively communicate in English with all levels of employees and consumers, written and spoken, demonstrating strong interpersonal skills.
• You are able to work flexible shifts, weekends and holidays.
• You have a strong knowledge of Napa Valley area, food and wine market in preferred
• You have a basic understanding of wine and winemaking.
• You must be able to travel on occasion to other Company locations.
• You must be able to lift 40 pounds.
• You must be at least 21 years of age
• You must have a clean professional appearance and be able to represent TWE internally and externally

Responsibilities

• Set-up and host wine tastings and tours for guests
• Act as a backup for other Hospitality Specialists who are conducting tastings and tours
• Manage breaks and lunches for assigned team during daily shifts
• Train hospitality staff to achieve both financial results and meet guest experience expectations
• Operate cash registers
• Promote wine clubs
• Pack wine for retail orders.
• Assist in events, private dinners and various site activities
• Assist Merchandise Dept. with restocking, inventory and floor upkeep
• Provide world class customer service to site visitors
• Follow site policies and procedures.
• Complete projects and other duties as directed by Retail Sales Manager

Benefits

• Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
• We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
• Enjoy the world’s most desirable wines through our generous employee product allowance
• Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
• Plus, you’ll get an extra day off each year with your “TWEforME Day” – a day to spend however you choose!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees