Tasting Room Attendant
About The Position
We are opening our first North Carolina location at The Friendly Center! Join our team - Opening Soon! At Cooper's Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to.
Requirements
- At least 21 years of age
- Experience in restaurants, retail, or wine environments preferred
- Comfort speaking to guests about wine and the Wine Club
- A passion for hospitality and creating memorable guest experiences
- Ability to multitask in a fast paced environment
- Ability to stand for long periods and lift up to 40 pounds
- Flexible availability including weekends and some holidays
Nice To Haves
- Experience in restaurants, retail, or wine environments preferred
Responsibilities
- Learn our food, wine, and retail offerings so you can confidently guide each guest
- Prepare your station for service and keep it clean and stocked
- Study Cooper's Hawk menu, retail items, and wines that are offered to our guests.
- Restock and maintain product displays
- Support the team with tasks like carryout orders and guest service in other areas when needed
- Communicate with team members to deliver smooth and memorable service
- Follow steps of service and assist in daily operations
- Welcome every guest warmly and answer questions about wine, food, and our Wine Club
- Proactively build relationships with guests and create memorable moments.
- Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members.
- Share the story of Cooper's Hawk and invite guests to join our Wine Club
- Introduce tastings and special retail items to enrich the guest experience
Benefits
- 50 percent Dining and Carryout Discount
- 40 percent Retail Wine Discount
- 20 percent Discount on Retail and Private Events
- Monthly Wine Tastings for Two
- Medical, Dental, Vision, and Telehealth
- 401k with Company Match
- Paid Time Off and Flexible Schedules
- Early Pay Access
- Wellness and Mental Health Support
- Wine and Culinary Education
- Career Growth Flight Plan
- Team Member Rewards, Milestone Recognition, and Referral Bonuses
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What This Job Offers
Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
