Tasting Room Ambassador/Server

Maryhill Winery•Spokane, WA

5d•$17•Onsite

About The Position

As a Tasting Room Ambassador, you will be responsible for delivering outstanding customer service, sharing your love of wine, and creating memorable experiences for our guests. No prior wine knowledge is required—our comprehensive training program will provide you with everything you need to succeed. We value individuals who bring a positive attitude, great energy, and a strong commitment to our winery’s mission of offering excellent service.

Requirements

Must be a minimum of 21 years of age.
Food Service and MAST Permits are required.
Ability to work in a fast-paced environment and switch between tasks efficiently.
Flexibility and adaptability in a dynamic setting.
Strong communication and customer service skills.
Passion for wine and a desire to share that knowledge with others.

Nice To Haves

Previous experience in hospitality or customer service is a plus.

Responsibilities

Regular tasks assigned to a food and beverage server such as seating guests, taking and delivering food/beverage orders, bussing tables, etc.
Perform customer wine tastings, at bar and table service.
Wine and Club sales.
Hosting large groups or tours.
Assist customers with purchases and carry/transport purchases to their vehicles.
Assist customers by answering phones: Filling telephone wine orders, taking reservations, and providing general customer service.
Cleaning tasks will include (but are not limited to) maintaining the cleanliness & appearance of the Tasting Room and dining areas, stocking inventory, bathroom cleaning, washing dishes and glassware, etc.
Operate POS system, cash handling & entering customer information into the database.
Participate in scheduled staff meetings & training sessions.
Other duties as assigned by the Tasting Room Manager.