Tasting Room Associate (Part Time)

AleSmith Brewing Company•San Diego, CA

21d•Onsite

About The Position

AleSmith Brewing Company is dedicated to creating the world’s highest quality beer, while promoting an understanding and appreciation of craft beer and its styles and traditions to those we faithfully call our customers. Job Purpose: The Tasting Room Associate will be responsible for exceeding our guests’ expectations by creating an exceptional Tasting Room experience by providing 5-star service, all while promoting an understanding and appreciation of the art, history and culture of craft beer.

Requirements

Be a beer enthusiast, passionate about craft beer
Have a positive attitude and outgoing personality with excellent communication skills
Be at least 21 years of age
Ability to work in a fast-paced environment
Ability to multi-task and shift priorities with a focus on providing an exceptional guest experience
Guest service oriented with the ability to work collaboratively in a team environment
Be motivated, hard-working, safety-minded and innovative with a commitment to representing and enjoying in the culture and success of AleSmith
Strong desire to grow professionally with the company
Ability to stand and walk for up to 8 hours at a time
Ability to routinely lift and move up to 75 pounds
Ability to bend, stoop, push and pull
Availability to work a flexible schedule, including days, evenings, weekends and holidays
A minimum of 1-year experience working in a brewery, hospitality or food and beverage role.

Responsibilities

Welcome guests to the Tasting Room in a warm and positive manner
Engage guests to create a 5-star experience by imparting knowledge about AleSmith, our quality beverage selection, specialty beers on tap, local events and promotions
Relay information about beer styles and help guide guests through the sensory experience
Pour and serve beverages properly
Adhere to safety, sanitation and responsible alcohol service policies and procedures
Handle cash and operate the POS system
Change kegs
Perform opening and/or closing duties for the Tasting Room, Beer Garden, Anvil & Stave Room, Dugout Room, Retail Area and private event spaces
Maintains cleanliness of bathrooms before, during and after shifts, ensuring all supplies are fully stocked
Remove garbage and recycling when full
Answer guests’ questions or seeks out management to resolve customer issues/complaints
Monitor the actions of guests on a continuous basis to ensure safety; reports any potential issues to management
Adheres to safety and sanitation policies and procedures
Follows all safety procedures and SOP’s and wear safety, personal protective equipment (PPE) when required