Tasting Room and Event Lead

Willamette Valley Vineyards • Dayton, OR

1d • Onsite

About The Position

Domaine Willamette is looking for an energetic Tasting Room Lead and Events Coordinator to join our world-class class méthode traditionnelle sparkling winery. This is your opportunity to join Willamette Valley Vineyards, the company that sets the standard for Willamette Valley Pinot Noir, and learn about our place in the Oregon Wine Story. Overview of Position: Leads the sales and operations of private events and offsite events. During peak Tasting Room times, this position works in the tasting room supporting or acting as a Tasting Room Associate, or Concierge as needed. When there is no event booked, provides admin support for location to include scheduling meetings, facilities and vendors.

Requirements

• High school diploma or similar.
• A valid/current OLCC and Food Handler’s Card (or be willing to obtain one prior to start date).
• Must be willing to work weekends, evenings, holidays, and on-site winery events. Most of these events are held over holiday weekends such as Memorial Day and Thanksgiving (Thursday - Monday)
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
• Communicate through active listening skills and gather insight into human behavior.
• Must have Excellent communication skills.
• Highly developed organizational and time management skills.
• Excellent interpersonal skills.
• A high degree of accuracy and attention to detail.
• Ability to use Microsoft Office Suite, including Word and Excel.
• Must be able to Lift 40lbs and navigate stairs and hilly terrain, and stand for long periods of time.
• Work weekends and evenings.
• Work well in a fast-paced environment
• Use discretion and keep all information confidential.
• Effectively present information and respond to questions appropriately.
• Ability to multi-task, work independently and as part of a team.
• Build team dynamics and synergy across departments
• Be independently motivated to identify and resolve issues, at department-level.

Nice To Haves

• Thorough understanding or a genuine interest in luxury wine business and terminology.
• Ability to educate customers about wine with passion not pretension.
• Knowledge of Commerce 7, TOCK, Square and Google Suites a plus.

Responsibilities

• Work with the Winery Chef, Winery Ambassador Coordinator, Tasting Room Leads and General Manager to execute annual Winery Events.
• Point of contact for all DW event inquiries.
• Respond to all email, phone and in-person inquiries within a reasonable timeframe.
• Tour potential clients through the facility or set up tours with Ambassadors or other key managers.
• Assemble proposals, event plans, schematics, timeline communication as well as digital and hardcopy event folders.
• Create calendar invites notifying the appropriate team members of the event, times, spaces.
• Manage event contracts, deposit and payments.
• Request staff or schedule event staff
• Responsible for executing assigned events as outlined on the Banquet Event Order and Event Plan.
• Schedules: event staff including bartenders, food servers, team for setup, execution and tear down of events
• Other duties as assigned by the DW GM or Winery Chef.
• Supports Company’s effort to create a more sustainable, cross-cultural and “green” environment.
• Assists with communication and acts as a point of contact for all TRR Private Events in coordination with TRR Leads and Regional Operations Manager.
• Develop relationships with vendors, caterers, and event planners to ensure high-quality events
• Help plan, staff and license offsite events as needed and approved by the DW GM
• Manage event budgets, timelines, and logistics to include labor
• TOCK Management for Events in collaboration with Tasting Room Leads.
• Executing Programming Tool for all events
• Ongoing timely communication with Tasting Room Leads, GM and Chef for all event needs
• Coordination with Marketing Team for Events planning and promoting
• Conducts post-event review execution, success, and learning
• Regularly submit event calendars to keep all staff aligned with event times and staffing needs
• PIC when scheduled
• Handle routine purchasing transactions, which includes operating cash register and End of Day Reporting and Sampling
• Ability to perform all opening and closing procedures which include reviewing all reservations, staff assignments, tasting room cleanliness and preparing yourself for success
• Increase in collecting Contact Cards
• Office Administration to include scheduling meetings and providing minutes in collaboration with the leadership team.
• Distribution of Event Plans at least 48 hours in advance

Benefits

• Competitive pay with a tip pool
• Benefits package includes health, vision, dental, 401k, access to EAP, PTO, and more.
• Generous team member discounts on dining, wine and merchandise
• Continuous growth opportunities within a rapidly growing company.
• An inclusive work environment committed to diversity, structured career development, and growth opportunities within our rapidly growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees