Task Order Program Manager

CACI International • Bethesda, MD

1d • Onsite

About The Position

CACI is seeking a Task Order Project Manager for our Luke program. This program provides significant exposure and growth opportunities for individuals joining CACI and is part of a long-term strategic plan centered around our Business and Information Technology Services (BITS) Sector. Joining this team offers a career growth opportunity in a growing CACI line of business with success with Federal and National Security market customers. CACI's philosophy of employee advancement rests on a cultural foundation of providing unlimited equal opportunity for growth, recognition, and rewards, offering an environment and support to nurture and stretch abilities. The role involves providing leadership and expertise supporting a complex IT service contract that delivers large-scale networks, IT Engineering, Custom and COTs Web and Application Development (ServiceNow, WordPress, custom apps), and customer support. This program Task Order is staffed by over 100 IT service resources, including subcontractors, focused on supporting critical enterprise and mission systems and capabilities. In consultation with the IDIQ Program Manager, the Task Order Program Manager will help define the technical and business goals necessary to develop and deliver IT services and staffing. Responsibilities include formulating and enforcing work standards, assigning schedules, reviewing work discrepancies, supervising and developing personnel, and communicating organizational policies, purposes, and goals. The manager is responsible for the management and oversight of Task Order contract personnel, ensuring the high-quality, successful completion of the scope of work, and deliverables in compliance with the SOW. They will provide the Sponsor COTR with frequent updates on risks, issues, dependencies, and program status, including the delivery of program CDRLs. The role also involves executing day-to-day management of the Task Order, leading a group of Managers, and developing strategic objectives to ensure long-term requirements are satisfied throughout the period of performance. A key responsibility is delivering process improvements to enhance customer delivery through automation and other means, helping the Government achieve greater efficiency and modernity.

Requirements

• Active TS/SCI with Poly
• ITIL Certification and implementation experience
• Bachelor’s degree or equivalent and 10+ years of project management experience
• 3+ years of ServiceNow experience
• Experience managing various IT Services, such as cloud-based network solutions and Sponsor legacy infrastructure, 24x7 requirements covering Tier I, II and III networks, infrastructure, endpoint, etc. support, and Agile/SAFE software and web development projects
• Experience managing roadmaps for continual IT transformation, including for Federal customers in secure environments
• Experience managing complex tasks under a tight budget, limited requirements, and time constraint
• Experience driving process improvements and innovative solutions such as automation and improving time to market/delivery
• Experience creating dashboards or data visualizations using tools such as Tableau or ServiceNow
• Must possess the ability to lead, and delegate responsibility, tasks and authority
• Strong verbal and written communications skills in addition to good organization and time management skills
• Proven experience building and maintaining strong customer relationships
• Work on-site in customer Bethesda location with willingness to travel to or work from Mclean within core hours of 0900-1500
• PMP Certification

Nice To Haves

• IC Customer experience
• Software Development
• IT Engineering
• ITIL Certification

Responsibilities

• Ensure the Task Order meets all key performance parameters and achieves all established organizational objectives
• Interface with Government, other stakeholder customers, and represent CACI along with the Program Manager
• Deliver all Contract Deliverables on time
• Conduct program reviews externally with the Customer leadership team
• Consult and coordinate with the COTR and the appropriate Managers for problem resolution, task scheduling, new resource requirements, training needs, and task/requirements clarification
• Support staffing, interviewing, and personnel management
• Establish and implement streamlined processes and procedures enabling the Contractor to rapidly respond to surge requirements for increased contract personnel
• Assure SLA requirements are met
• Collaborate with IDIQ Program leadership to improve efficiency and enable automation
• Manage projects, risks, timelines, and performance criteria
• Manage complex, evolving projects with tight deadlines
• Oversee and guide various IT, engineering and development teams
• Provide oversight and validation of cost estimation for “as a service” development projects
• Develop and present business cases and project proposals
• Focus on enhancing end-user experience and service integration

Benefits

• A culture of integrity
• An environment of trust
• Autonomy to take the time you need through a unique flexible time off benefit
• Access to robust learning resources
• A focus on continuous growth
• Competitive compensation
• Benefits
• Learning and development opportunities
• Broad and competitive mix of benefits options designed to support and protect employees and their families
• Healthcare
• Wellness
• Financial
• Retirement
• Family support
• Continuing education
• Time off benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees