Task Force General Manager
About The Position
Schulte Hospitality Group (SHG) is seeking a dynamic, service-oriented Task Force General Manager. SHG is an organization whose success is rooted in its service culture, aiming to exude hospitality, be respectful and authentic, prioritize stakeholders, and make a positive impact. They are passionate hoteliers looking for like-minded individuals. SHG is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry, operating over 200 locations across 38 states and 3 countries, including brands like Marriott, Hilton, IHG, Hyatt, and unique independent properties. The qualified candidate must be willing to travel 90% of the time and be committed, possessing strong initiative and a desire for personal achievement. The role involves assisting in driving sales, planning and managing hotel operations, achieving customer and associate satisfaction, ensuring quality service, and meeting bottom-line goals.
Requirements
- Minimum two (2) years of general management experience
- Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner.
- Excellent verbal and written communication, telephone and presentation skills.
- Proficient computer skills, including but not limited to Internet and Microsoft Office programs.
- Proven ability to motivate new staff to top levels of performance.
- Experience with Opera/Fosse
- Strong P&L and business acumen
Nice To Haves
- Hotel Management, General Business or Marketing degree
- Experience with Hyatt/IHG Brand hotels
Responsibilities
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Ensures that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed.
- Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
- Ensure that the property and its inventories are always in the best conditions.
- Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
- Comply with all corporate human resources and accounting procedures.
- Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
- Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.
- Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
- Accompany Director of Sales on sales calls.
- Become involved in community and/or government affairs.
- Remain highly visible and be readily available for guests at all times.
- Perform other duties as assigned to meet business objectives.
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match for eligible associates
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
