Targeted Case Manager

Vocational Instruction ProjectNew York, NY
2d

About The Position

Under the direction and supervision of a Qualified Health Professional, the Targeted Case Manager (TCM), will provide comprehensive case management services to patients who have histories of behavioral health needs specific to the need for induction of Buprenorphine (Suboxone). The TCM will coordinate, address, and connect patients to resources in support of their long-term recovery.

Requirements

  • Bachelor’s degree in Human Services, Social Work, Psychology, Counseling, or related field
  • Prior experience working with target populations
  • Experience and knowledge of Microsoft systems and electronic health records (EHR)
  • Excellent written and oral communication
  • Ability to speak, read and write the English language

Nice To Haves

  • Bilingual English/Spanish a plus

Responsibilities

  • Coordinate case management services for behavioral health MAT patients
  • Facilitate referrals to service providers as appropriate
  • Support PRN in maintaining contact with patients via outreach phone calls and letters
  • Advocate for patient care to reduce barriers to accessing services
  • Document and bill all interaction recorded in the electronic health records (EHR)
  • Adhere to confidentiality policy and HIPAA protocol as related to patient’s information/interactions
  • Attend all agency staff meetings and annual in-service as required or mandated.
  • Maintain good working relationships with all agency staff, patients and visitor
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