Targeted Case Manager

Volunteers of America Mid-States • Knoxville, TN

7d

About The Position

The Targeted Case Manager’s primary duty is to provide case management services to families in the Family Recovery Court Program. TCM will assist the individual/family with obtaining access needed to support their needs. The Case Manager must be able to assist the individual/family with obtaining needed access to housing, medical, social, educational and other identified services.

Responsibilities

• Provide case management services for families that are targeted at the identified needs of the individual and/or family.
• Conduct comprehensive assessments, and reassessments to determine the need for housing, medical social, education and other identified services.
• Develop and individualized case plan for each individual and/or family that is based on the assessment. The plan will specify the goals and activities that address housing, medical, social, educational, and other services identified
• Administer Program Evaluation Assessments according to a pre-determined schedule.
• Administer observed Urinary Drug Screens weekly.
• Refer the individual/family to services that address the areas identified in the assessment. This may include scheduling appointments for the individual/family and ensuring transportation is available for appointments.
• Monitor and follow-up with the individual, family members and other service providers.
• Update the case plan as needed.
• Identify community resources and develop cooperative relationships with other social service providers
• Represent agency programs, policies and procedures accurately in the community and with other social service agencies.
• Maintain accurate case records, which include proper documentation of all meetings with clients. Ensure that all documentation complies with KY Medicaid and accreditation standards.
• Attend Family Court and Family Recovery Court dockets weekly.
• Conduct Life Skills classes with participants in Phase 3 of the program.
• Participate in weekly case conferencing and provide updates on all assigned individuals and/or families.
• Participate in bi-monthly supervision with TCM billing supervisor.
• Participate in weekly supervision with direct supervisor.
• Participate in monthly staff meetings and/or training courses.
• Attend annually required training to maintain TCM certification.
• Maintain certification requirements for TCM pursuant to Kentucky Board regulations.
• Assist with special projects assigned.
• Assist with reporting requirements as assigned.

Benefits

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans
• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one
• Work Culture Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees