Targeted Case Manager III

LIFESTREAM BEHAVIORAL CENTER•Eustis, FL

30d•$22

About The Position

The Targeted Case Manager III function as an advocate and support person to those individuals assigned to their assigned program and links them to appropriate services and monitors the progress or lack of progress by the individual and his or her family. The Targeted Case Manager III will work closely with the individual, the individual’s family, LifeStream staff, and other community organizations to meet their needs, achieve their goals, and optimize their level of independence.

Requirements

Must have a clear understanding of the characteristics and problems of individuals with a mental health diagnosis(es) or co-occurring mental health and substance abuse diagnosis with behavioral issues placing them at risk for an out of home placement.
Must demonstrate excellent verbal and written communication skills and be able to manage computer-related tasks effectively.
Displays excellent telephone and customer service skills.
Must be able to function effectively within a team; however, must also be able to function autonomously.
Must possess excellent problem-solving, advocacy, resource development, time management, and organizational skills.
The ability to monitor clients’ self-administration of medications is important.
Crisis intervention skills are vital.
Must have knowledge of life saving techniques including CPR certification and first aid.
Patience and a high tolerance for frustration is essential.
Initiative, dependability and accuracy are important.
The ability to analyze situations and manage them in a proactive manner is important.
Must be able to work within a team and be flexible in job roles.
Must be able to meet deadlines.
Must have a valid driver’s license and a clean driving record.
Bachelor’s degree with major course work in the human services field required or equivalent experience.
Targeted Case Manager certification required
Minimum of Four (4) years of prior experience working with individuals with serious mental illness is required
Must be Over the age of 21 required
Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
Possess a continuously valid US Driver’s license for the past three years, from date of issue required
Safe Driving record required
Completes all requirements according to Individual Training Plan within the first six months of hire and annually.
Other training and/or professional development may be assigned due to evolution of programs.

Responsibilities

Advocates in the client’s best interest
Link individuals served with needed services
Monitor individuals served progress and provide individualized supports
Conduct a thorough assessment of the consumer’s home stability to establish significant changes in the consumer’s home environment
Based on this assessment, develop and review the service plan as required to meet consumer needs when there are significant changes in the consumer’s situation
Schedule face-to-face contact with consumer served, preferably in their natural living environment as required assigned by program guidelines; review and update service plan and provide encouragement and monitor progress
Involve significant others in the consumer’s treatment to augment or create additional supports for the consumer
Convenes/attends staffing as necessary for assessing and coordinating services for the consumer
Assist the consumer when possible to improve the consumer’s home environment
Assesses needs and develops a plan to meet the best needs of consumer
Monitors and evaluates service provision and individuals’ progress
Work with consumer to develop service plans with long and short-term goals
If servicing youth, provide transition services for youth nearing 18 years of age to an adult system of care
Assists the consumer to develop connections to natural supports within their own network of associates, including friends and neighbors, community organizations, including service and religious organizations and through participation in clubs, organizations, and other civic activities
Arranges for procurement of incidental expenses of any additional temporary supports that may be necessary to move the family towards greater independence, stability and achieve resiliency goals as documented in their Plan of Care
Assists in coordination of any adjunctive services that are out of the scope of practice and therefore not provided by Staff
Assists with transporting consumer to medical appointments, court hearings, or other related activities outlined in the Plan of Care as needed
Communicate and liaison with the individual, family and service providers
Document accurately and remain current with all documentation
Attends team meetings as scheduled on a regular basis
Work flexible hours as needed
Maintain consumer files including all agreements, release forms, service plan and up to date progress notes at required by program guidelines
Maintain confidentiality at all times
Assist with transportation as necessary
Participate consistently in all in-service training programs
The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance
Abides by the company’s published rules and regulations
Any other duties as assigned by Leadership