TAP Administrative Clerk

Thornton Township • South Holland, IL

8d

About The Position

The TAP Lawn-care Administrative Clerk provides administrative support for the township’s Home Assistance Program (TAP) Lawn-care services. This role involves processing service requests, maintaining records, coordinating with staff and vendors, and ensuring efficient communication between the department and residents.

Requirements

• High school diploma or equivalent required; administrative experience preferred.
• Strong organizational and communication skills, with the ability to manage multiple tasks and maintain accurate records.
• Proficiency in Microsoft Office Suite and data entry systems, demonstrating strong computer skills.
• Strong analytical skills with the ability to review information, identify discrepancies, and support reporting and program operations.
• Excellent customer service skills, including the ability to effectively respond to resident inquiries with professionalism, courtesy, and empathy.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Responsibilities

• Receive and process lawn-care service applications from residents.
• Maintain accurate records of service requests, schedules, and approvals.
• Coordinate with contractors and vendors to ensure timely lawn-care service delivery.
• Assist in preparing reports, invoices, and documentation for program oversight.
• Respond to resident inquiries and provide information regarding eligibility and services.
• Ensure compliance with township policies and procedures related to lawn-care services.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED