TANF Deputy Director – Bay Area

Washoe Tribe of Nevada and California•Alameda, CA

About The Position

Under direct supervision, the Deputy Director is responsible for the operation and oversight of the Washoe Native Temporary Assistance for Needy Families (TANF) program in a designated region. The position is responsible for assessing and monitoring department progress with respect to TANF goals; analyzing key barriers facing the participants; tracking the attainment of related milestones; and designing the program to fit participants’ needs. Maintains confidentiality of all privileged information.

Requirements

A Bachelor’s degree awarded from an accredited University or College plus five (5) years of increasingly responsible supervisory experience in administering a $1 million plus public assistance program; or equivalent combination of education and experience.
Knowledge of modern office practices, methods, procedures and automated systems, with high level of competence in the use of personal computers in a Windows environment, specifically Word, Excel, Access, and presentation software such as PowerPoint.
Knowledge of business English, proper spelling, grammar, punctuation, and intermediate math.
Knowledge of records management and basic accounting procedures.
Knowledge of general goals and purpose of Washoe Native TANF programs and services
Knowledge of the Indian community and sensitivity to American Indian/Alaskan Native needs and culture.
Ability to assess and recommend ways to improve and promote the program quality.
Ability to monitor own work quality and ensure that work is done in a timely manner.
Ability to manage competing demands, change approach or method to best fit the situation, and possesses the ability to deal with frequent change, delays or unexpected events.
Ability to plan, direct and coordinate the work of subordinates.
Ability to express ideas effectively, orally and in writing.
Ability to identify and resolve problems in a timely manner.
Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; determine appropriate action beyond guidelines, and accept responsibility for own actions and follow through on commitments.
Ability to handle a variety of situations and conflicts involving the operation of a multi-million dollar social service program.
Ability to use experience and judgment to plan and accomplish goals.
Ability to maintain confidentiality.
Ability to carry out instructions furnished in verbal or written format.
Ability to work independently with minimal supervision.

Responsibilities

Assists the TANF Executive Director develop and implement a strategic plan to ensure the TANF program operates in an efficient, economical and ethical manner. With direction from the TANF Executive Director and in coordination with the Human Resources Director, secures qualified staff to serve TANF participant.
Collaborates with other executive staff members to ensure all TANF sites operate consistently and professionally with staff completing tasks in a timely manner.
Interprets and follows established policies and procedures. Assists in formulating new policies when deemed necessary.
Plans, designs, organizes, coordinates and directs the programs, activities and operations of the Tribal TANF program including but not limited to creation of relevant youth and adult prevention programs and programs which promote family values, and develop skills which lead to independence, self-reliance and self-sufficiency.
Schedules regular site visits to evaluate effectiveness of services provided and progress of program participants in achieving milestones.
Establishes goals and objectives, tracks progress towards meeting established goals and plans for carrying out the functions of the TANF program.
Ensures compliance with all regulatory/program policy requirements governing the administration of the program.
Assists in orientation and training of new and existing staff.
Manages staff to include employee appraisals, of handling complaints and resolving problems within the chain of command.
Prepares written and oral reports as requested.
Serves as Designee on Assignment (DOA) in the absence of the Executive Director to review and approve financial transactions and other administrative actions.
Meets with State and County Social Services Agencies to review and update Memorandums of Understanding (MOUs).
Promotes the TANF program through ongoing interaction and collaboration with other Tribal organizations and community partners.
Represents the Washoe Tribe and the Native TANF program by engaging and participating in local, state and national events and making public speeches and presentations.
Maintains professional and technical knowledge by conducting research; attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in relevant professional organizations; and conferring with representatives of contracting agencies and related organizations.
Prepares and manages program budget as requested.
Other duties as assigned.