Talent Systems Support Specialist

Aston Carter • Santa Monica, CA

1d • $40 - $48 • Hybrid

About The Position

We are seeking a detail-oriented Talent Systems Support Specialist to join our team. This role focuses on providing hands-on support for various HR technology initiatives, contributing to the successful implementation and enhancement of HR systems. You will work closely with the Talent Systems team to ensure smooth execution during a period of high volume and change.

Requirements

• 1–3 years of experience supporting HR systems, HRIS, or HR operations.
• Experience with SuccessFactors is strongly preferred.
• Familiarity with employee data management and HR compliance concepts.
• Strong written communication skills, particularly for documentation and training materials.
• High attention to detail and ability to work independently.

Nice To Haves

• Experience with HRIS systems and HR compliance.
• Exposure to employee data management.

Responsibilities

• Support the creation, organization, and maintenance of training materials, job aids, and user documentation for SuccessFactors modules.
• Assist with system testing, including executing test cases, validating outcomes, and documenting issues.
• Update existing documentation to reflect current system configuration and processes.
• Participate in testing activities for the new employee filing/document management system.
• Aid in document migration from legacy filing systems to the new platform, ensuring accuracy and completeness.
• Assist in cleaning up the current backlog of unfiled employee documents, including indexing, categorization, and quality checks.
• Adhere to established data handling and confidentiality standards when working with employee records.
• Provide configuration support under guidance from internal system owners for payroll and benefits platforms.
• Create and update process documentation and reference materials related to payroll and benefits systems.
• Assist with testing and documentation related to payroll or benefits system updates.
• Maintain clear documentation of work completed, issues identified, and items requiring escalation.
• Collaborate with Talent Systems team members to meet project timelines and deliverables.
• Support ad hoc system-related tasks during implementation and stabilization phases.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed