Talent & Operations Lead

Quantis•Boston, MA

1d•$122,000 - $172,000•Hybrid

About The Position

In this role as Talent & Operations Lead for Quantis US, you will sit at the intersection of support and business functions and in a unique position to drive the talent agenda and its successful implementation, supporting each Quantisian in our mission to accelerate sustainable change. You will report directly to the Managing Director - Quantis US and functionally to the Global Talent & Operations Lead. Managing a team of 2 people, your key responsibilities will be as follows: Talent/HR • Listen to and guide Quantisians with empathy, expertise and focus to build a smooth and supportive talent structure across Quantis US, covering several geographical hubs. • Roll out Quantis’ talent strategy in collaboration with the Global Talent team members. • Foster our Quantis culture with exciting employee engagement initiatives. • Develop and implement meaningful and impact-based diversity, inclusion and well-being projects. • Lead talent best practices and policy development areas, such as an employee guide, an inclusive onboarding process, or fluid performance assessment processes, etc. • Drive key Talent initiatives, including talent retention, benefit review and alignment, talent acquisition strategy & planning, hiring manager enablement, performance management, onboarding supervision, learning and development, employee satisfaction & surveys. • Ensure legal and administrative compliance regarding HR and talent. Operations/Staffing • Ensure efficient and healthy distribution of workload based on skills, competencies, aspirations, availability and work-life balance in line with business objectives, finding solutions for overloaded or underloaded consultants. • Provide objective data and business-driven KPIs on workload management, project staffing, project productivity and trigger necessary improvement actions. Business Partnering & Team Management • Be a business partner to consulting Team Leads and Managing Director to identify talent & staffing needs and to collaborate on solutions to achieve objectives. • Demonstrate business acumen, superior internal communication and stakeholder engagement skills to convey and promote talent news, programs and efforts that unlock business priorities. • Act as a strategic partner to consulting leadership by supporting revenue operations, advising on contract structures, and triaging project management needs to enable informed decision-making and delivery excellence. • Partner with BCG teams and Quantis global stakeholders on a range of topics, including but not limited to immigration, performance management, leave administration, and policy development. • Supervise the work of your team members across: Recruitment, onboarding, HR administration, compensation & benefits, office life, team events and more... Operations & staffing

Requirements

You’re an experienced and purpose-driven Talent/Operations leader, motivated to put your skills to work towards our mission of aligning businesses with planetary boundaries.
You bring 10+ years of combined experience across HR/talent and operations/staffing functions in professional services companies.
You excel at aligning people strategies with organizational objectives and leading impactful talent programs and initiatives.
You are recognized as an effective business partner who builds trust naturally, handles sensitive topics with discretion, and balances business needs with employees’ expectations in a fair and human way, making both sides feel understood and valued.
You thrive in multicultural environments and communicate with impact and empathy.
You have a strong sense of service and effectively balance autonomous work with team collaboration.
You hold a relevant university degree and are fully fluent in English.
US work authorisation required
Ability to travel occasionally in Europe, for company/team meetings

Responsibilities

Listen to and guide Quantisians with empathy, expertise and focus to build a smooth and supportive talent structure across Quantis US, covering several geographical hubs.
Roll out Quantis’ talent strategy in collaboration with the Global Talent team members.
Foster our Quantis culture with exciting employee engagement initiatives.
Develop and implement meaningful and impact-based diversity, inclusion and well-being projects.
Lead talent best practices and policy development areas, such as an employee guide, an inclusive onboarding process, or fluid performance assessment processes, etc.
Drive key Talent initiatives, including talent retention, benefit review and alignment, talent acquisition strategy & planning, hiring manager enablement, performance management, onboarding supervision, learning and development, employee satisfaction & surveys.
Ensure legal and administrative compliance regarding HR and talent.
Ensure efficient and healthy distribution of workload based on skills, competencies, aspirations, availability and work-life balance in line with business objectives, finding solutions for overloaded or underloaded consultants.
Provide objective data and business-driven KPIs on workload management, project staffing, project productivity and trigger necessary improvement actions.
Be a business partner to consulting Team Leads and Managing Director to identify talent & staffing needs and to collaborate on solutions to achieve objectives.
Demonstrate business acumen, superior internal communication and stakeholder engagement skills to convey and promote talent news, programs and efforts that unlock business priorities.
Act as a strategic partner to consulting leadership by supporting revenue operations, advising on contract structures, and triaging project management needs to enable informed decision-making and delivery excellence.
Partner with BCG teams and Quantis global stakeholders on a range of topics, including but not limited to immigration, performance management, leave administration, and policy development.
Supervise the work of your team members across: Recruitment, onboarding, HR administration, compensation & benefits, office life, team events and more...
Operations & staffing