Talent Director

Cooper Connect•City of Rochester, NY

About The Position

We are looking for an enthusiastic, people focused leader to join our team at Chick-fil-A Irondequoit. The Talent Director plays a critical role in developing our people and sustaining a strong, values driven culture. This leader will oversee recruiting, onboarding, training, and ongoing development while partnering closely with the Operator and department Directors to ensure high standards are upheld across the restaurant. Your contribution will be essential to building future leaders, maintaining operational excellence, and creating a workplace where team members feel cared for and challenged to grow.

Requirements

3+ years of Leadership experience
Passion for Chick-fil-A's values

Nice To Haves

Bachelor's Degree
Hospitality experience

Responsibilities

Leading and managing all aspects of recruiting, onboarding, orientation, and ongoing training
Creating and executing people development systems including one-on-ones, performance reviews, development plans, and scorecards
Developing a strong team of trainers and leaders across front and back of house
Partnering cross functionally with other Restaurant Directors to identify training gaps and improve execution
Driving a healthy, values aligned culture through clear expectations and consistent accountability
Ensuring compliance with employee files, policies, procedures, and local and federal regulations
Overseeing CARES responses, employee engagement efforts, and team morale initiatives
Supporting food safety, people safety, and guest experience standards through training and coaching
Participating in leadership meetings and contributing to restaurant wide goals and initiatives
Remaining operationally engaged to better understand the business and identify development opportunities