Talent Development Specialist

GFL Environmental • Raleigh, NC

14d

About The Position

GFL is looking to hire a “Talent Development Specialist” to join our team based out of our Raleigh office! The “Talent Development Specialist” will create and execute onboarding and ongoing training programs for National Accounts team members across assorted topical areas. In addition, this individual will develop quality hiring practices, supplemental training content, and will develop and maintain the National Accounts knowledge management repository. Key Responsibilities: Hiring Support, Training, and Success Develop and implement effective screening methods (e.g., interview structures, assessments, role simulations, checklists) to evaluate candidate alignment with role expectations. Design, develop, and execute onboarding, initial training, and ongoing training programs covering GFL services, GFL specific systems, technical competencies, and role-specific skills. Collaborate with National Account leaders to increase employee success and retention by providing ongoing guidance, tools, process improvements, and ensuring training programs are tailored, current, optimized, and effective. Maintain accurate documentation of completed training programs to uphold accountability and support both performance evaluation and recognition. Develop and maintain learning materials, tutorials, job aids, how-to guides, process documentation, and other resources that support talent development. Maintain and expand the National Accounts knowledge management repository, including Google Workspace, SharePoint, and other relevant platforms. Promote training and development internally to encourage employee engagement, awareness, and ownership of their learning journey through awards, gamification, and certifications. Engage and build rapport with branch employees and leadership to communicate processes, understand local operations, and ensure access to the most up-to-date and accurate working information.

Requirements

• 3-5 years of experience in a Training Coordinator, Instructional Design, Communications role or similar
• Bachelor’s degree in education, instructional design, or related field or equivalent work experience
• Ability to deliver in person and video conference training sessions that are clear, concise, and easy to understand – outstanding presentation skills
• Ability to design and create instructional materials that are easy to use and update
• Excellent communication skills, both written and oral
• Strong collaboration skills
• Ability to organize work independently and drive execution of tasks
• Detail oriented individual with a proven ability to multi-task
• Experience managing small projects from planning to completion, including status tracking
• Proven stakeholder management skills
• Working knowledge of Microsoft Office suite and Google Workspace
• Working knowledge of Microsoft SharePoint or other web site creation/maintenance is a plus
• Prior experience in the environmental services and/or waste industries is a plus
• Working knowledge of TRUX and Tower systems is a plus

Responsibilities

• Develop and implement effective screening methods (e.g., interview structures, assessments, role simulations, checklists) to evaluate candidate alignment with role expectations.
• Design, develop, and execute onboarding, initial training, and ongoing training programs covering GFL services, GFL specific systems, technical competencies, and role-specific skills.
• Collaborate with National Account leaders to increase employee success and retention by providing ongoing guidance, tools, process improvements, and ensuring training programs are tailored, current, optimized, and effective.
• Maintain accurate documentation of completed training programs to uphold accountability and support both performance evaluation and recognition.
• Develop and maintain learning materials, tutorials, job aids, how-to guides, process documentation, and other resources that support talent development.
• Maintain and expand the National Accounts knowledge management repository, including Google Workspace, SharePoint, and other relevant platforms.
• Promote training and development internally to encourage employee engagement, awareness, and ownership of their learning journey through awards, gamification, and certifications.
• Engage and build rapport with branch employees and leadership to communicate processes, understand local operations, and ensure access to the most up-to-date and accurate working information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees