Talent Development Manager

Auberge Resorts•Rutherford, CA

3d•$80,000 - $85,000

About The Position

The Talent and Development Manager is responsible for the delivery of bespoke training programs that align with Auberge Collection initiatives and collaborations. This individual will be the training Ambassador on property to ensure that all departments are aligned and focused on their particular training needs. Serving as a facilitator, the T&D Manager will put their unique spin on existing training programs as well as focus on the professional development of each team member on property. Onboarding & OffboardingCoordinate onboarding for all new team members, including file completion, new hire paperwork, welcome materials, property tours, and first-shift support to ensure a seamless transition.Assist new hires with benefits enrollment including annual enrollment, new hire benefits onboarding, and 401(k) enrollment.Process and oversee team member offboarding, ensuring accuracy and compliance in all documentation and exit procedures.Prepare and distribute New Manager and Promotion Announcements in collaboration with department leaders.Process employment verifications in a timely, professional, and confidential manner. Learning, Training & DevelopmentAssist with the facilitation, coordination, and logistics of all Learning & Development Programs, including The Circle, Heartfelt Service, leadership development, management development program (college program), and the Certified Trainer Program.Maintain accurate and accessible training records, including tracking attendance, completion rates, and identifying team members requiring specific workshops or follow-up.Track all compliance training and maintain full responsibility for the annual mandatory training calendar, ensuring full completion within targeted timelines.Continually update training content to ensure adherence to all state and federal requirements.Serve as the Training Ambassador for the property, offering guidance to leaders and team members regarding learning needs and development plans.Build trust and strong partnerships with department leaders, maintaining a full understanding of their teams, learning requirements, and ongoing development needs. Team Member Experience & EngagementAssist with team member engagement initiatives, including monthly recognition programs, ENRICH initiatives, and year-round events.Support planning and execution of large-scale engagement activities such as the end-of-season party and quarterly team member recognition programs.Monitor and maintain communication channels such as the Café du Soleil TV, the Sundial, and ensure timely and relevant information is shared.Assist with Team Member Dining requests and coordinate team member celebrations and special moments. Administrative & Operational SupportMaintain all Talent & Culture personnel files (active, termination, and other documentation) ensuring confidentiality, organization, and compliance.Keep the Talent & Culture office stocked, organized, and welcoming for all associates and visitors.Provide administrative support to the Director and Assistant Director as needed.Assist with various programs, initiatives, and projects as directed by leadership.Support miscellaneous Talent & Culture functions as needed.

Requirements

3-5+ years of experience in Learning & Development, Talent Development, or Human Resources, preferably within luxury or high-volume environments.
Proven ability to coordinate and manage multiple training programs, schedules, and priorities simultaneously.
Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism.
Experience preparing training materials, managing attendance records, and tracking compliance requirements.
Exceptional organizational and time-management skills with the ability to meet deadlines and manage competing priorities.
Skilled in delivering presentations and facilitating engaging, interactive learning experiences.
Ability to build productive partnerships with department leaders and collaborate cross-functionally.
High level of emotional intelligence, approachability, and the ability to maintain positive relationships at all levels of the organization.
Familiarity with state and federal employment regulations as they relate to training and compliance (e.g., harassment prevention, safety, wage and hour training).
Flexible, adaptable, and comfortable with evolving business needs and shifting priorities.
Strong problem-solving skills with the ability to identify gaps and propose effective, thoughtful training solutions.
Ability to work independently while also contributing effectively within a team environment.
Public speaking confidence and presence appropriate for luxury hospitality environments.

Nice To Haves

Experience managing or supporting employee engagement initiatives is a plus.

Responsibilities

Coordinate onboarding for all new team members, including file completion, new hire paperwork, welcome materials, property tours, and first-shift support to ensure a seamless transition.
Assist new hires with benefits enrollment including annual enrollment, new hire benefits onboarding, and 401(k) enrollment.
Process and oversee team member offboarding, ensuring accuracy and compliance in all documentation and exit procedures.
Prepare and distribute New Manager and Promotion Announcements in collaboration with department leaders.
Process employment verifications in a timely, professional, and confidential manner.
Assist with the facilitation, coordination, and logistics of all Learning & Development Programs, including The Circle, Heartfelt Service, leadership development, management development program (college program), and the Certified Trainer Program.
Maintain accurate and accessible training records, including tracking attendance, completion rates, and identifying team members requiring specific workshops or follow-up.
Track all compliance training and maintain full responsibility for the annual mandatory training calendar, ensuring full completion within targeted timelines.
Continually update training content to ensure adherence to all state and federal requirements.
Serve as the Training Ambassador for the property, offering guidance to leaders and team members regarding learning needs and development plans.
Build trust and strong partnerships with department leaders, maintaining a full understanding of their teams, learning requirements, and ongoing development needs.
Assist with team member engagement initiatives, including monthly recognition programs, ENRICH initiatives, and year-round events.
Support planning and execution of large-scale engagement activities such as the end-of-season party and quarterly team member recognition programs.
Monitor and maintain communication channels such as the Café du Soleil TV, the Sundial, and ensure timely and relevant information is shared.
Assist with Team Member Dining requests and coordinate team member celebrations and special moments.
Maintain all Talent & Culture personnel files (active, termination, and other documentation) ensuring confidentiality, organization, and compliance.
Keep the Talent & Culture office stocked, organized, and welcoming for all associates and visitors.
Provide administrative support to the Director and Assistant Director as needed.
Assist with various programs, initiatives, and projects as directed by leadership.
Support miscellaneous Talent & Culture functions as needed.