Talent Coordinator (Hybrid)

ALCO Management • Memphis, TN

17h • Hybrid

About The Position

SUMMARY OF POSITION The Talent Coordinator provides high-level administrative, operational, and project coordination support to the full Talent Division, including Learning and Development, Talent Operations, Culture and Engagement, Recruitment Support, and compliance-related training needs. This role serves as an operational backbone for Talent initiatives by ensuring smooth scheduling, clear communication, accurate LMS administration, and strong logistical support for onboarding, training, and employee programs. Through strong organization, attention to detail, and service-oriented execution, the Talent Coordinator helps deliver a consistent, positive employee experience while supporting ALCO’s mission of Building Community. WORK ENVIRONMENT This role operates in a fast-paced, collaborative environment supporting teams across properties and the central office. The Talent Coordinator balances multiple priorities, deadlines, and stakeholders while providing both virtual and on-site support for meetings, training sessions, and Talent programs. Occasional travel may be required for learning events, meetings, or organizational initiatives.

Requirements

• Education High school diploma or GED required; associate or bachelor’s degree strongly preferred.
• Experience Minimum two years of administrative support experience in training, HR, or project coordination; three years preferred.
• Skills and Competencies Strong written and verbal communication skills. Ability to understand instructions, ask clarifying questions, and write routine reports. Excellent organizational and time management skills with the ability to manage multiple deadlines. High attention to detail, proactive problem-solving skills, and ability to work under pressure. Strong customer service skills and ability to work effectively in a team environment.
• Technology Skills Proficiency in LMS administration. Intermediate proficiency with Microsoft Office and standard office technology.
• Mindset Dependable, positive, collaborative, and eager to support Talent initiatives with accuracy and professionalism.
• Pre-Employment Requirements: All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

Responsibilities

• Learning and Development Coordination Create, schedule, and manage webinars, classroom training, and eLearning courses in the LMS recognized by ALCO. Maintain the L&D calendar and ensure accurate posting of all learning events. Manage attendance, enrollment, and completions in the LMS; run routine training and compliance reports. Organize and coordinate New Employee Orientation, Property Manager Boot Camp, and other training programs. Support feedback survey administration and compile insights for the Talent team. Track LMS-related updates and changes and escalate issues as needed.
• Talent Team Administrative Support Provide scheduling, logistical, and communications support across the full Talent Division. Assist with the preparation of materials, agendas, and follow-up documentation for Talent-led programs and meetings. Maintain organized files, templates, training records, and internal Talent resources. Support recruitment-related tasks such as scheduling, tracking, and coordination when needed. Support Culture and Engagement programs and events as assigned.
• Program and Project Coordination Assist with planning and coordination of Talent initiatives, including onboarding improvements, engagement activities, learning launches, and policy rollouts. Help document processes, update SOPs, and maintain Talent project timelines. Generate routine correspondence and reports for Talent leadership.
• Customer Service and Communication Respond promptly to employee inquiries related to training, LMS login, scheduling, and Talent programs. Provide excellent internal customer service through timely, accurate, and friendly support. Communicate clearly with leaders, property teams, and central office staff regarding Talent initiatives and expectations.
• Other Responsibilities Provide on-site and virtual support for meetings, webinars, and learning events. Perform special projects and additional duties as assigned to support the Talent Division. Occasional overnight or air travel may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees