Talent and Learning (T&L) Expert

ING•New York, NY

37d•$110,000 - $135,000•Hybrid

About The Position

The Talent & Learning Expert is a key member of the Americas HR team, reporting directly to the Talent & Learning Lead for the Americas. In this role, you will bring deep Center of Excellence expertise to enable business performance through talent, capability, and leadership development. The purpose of this role is to design, build, implement, and continuously improve Talent & Learning solutions that help attract, develop, and retain talent. You will partner closely with business leaders, HR Business Partners, and the global Talent & Learning organization to translate global strategy into impactful regional solutions. You will balance global frameworks with targeted local initiatives that address the unique needs of front office, control, and support functions across the Americas. This role offers visibility and ownership and reports directly to the Talent & Learning Lead for the Americas.

Requirements

5+ years of experience designing and delivering end-to-end Talent & Learning solutions, ideally within financial services.
Strong expertise in learning approaches, including blended and digital learning.
Demonstrated ability to use data and analytics to inform decisions, measure impact, and communicate insights.
Strong problem-solving skills with the ability to connect detail to broader business outcomes.
Excellent communication and facilitation skills, with the confidence to challenge and influence senior stakeholders.
Proven ability to operate effectively in a global, matrixed environment.
Highly organized, methodical, and execution focused.
Strong Excel and PowerPoint skills.

Nice To Haves

Familiarity with Workday Talent/Learning is a plus.

Responsibilities

Strategic Talent & Capability Partnering Build a strong understanding of business priorities, workforce challenges, and future skill needs across the Americas.
Identify opportunities for capability building performance improvement, leadership effectiveness, and cultural development.
Act as a thought partner to HR and business leaders on talent, skills, and learning strategies.
Learning Strategy & Delivery Shape and execute the regional learning agenda in alignment with global Talent & Learning priorities and business strategy.
Collaborate with business leaders, HR, and global CoE partners to foster a strong, sustainable learning culture.
Design, plan, execute, and operationalize high-impact learning programs for diverse populations.
Capture and analyze learning data and trends to continuously improve program quality, relevance, and impact.
Talent Management & Leadership Enablement Drive the implementation of global and Wholesale Banking-wide talent initiatives across the Americas.
Lead the annual talent review cycle end-to-end, ensuring consistency, quality, and meaningful business outcomes.
Translate business strategies into clear talent, succession, and skill-building plans.
Equip leaders with the data, insights, and tools needed for effective people decisions and team development.