Talent Acquisition & People Partnering Manager

Nando’s•Washington, DC

About The Position

Nando’s PERi‑PERi USA is a growing restaurant group seeking a full‑time Talent Acquisition & People Partnering Analyst to join our Restaurant Support family. We’re known for our flame‑grilled chicken, our South African roots, and our passion for putting people at the center of everything we do. NANDO’S VISION We want to be the most loved restaurant brand in North America — a place where people feel cared for, supported, and inspired. This role directly supports that mission by helping us hire brilliant Nandocas and enabling HR programs that help our people shine. THE ROLE The Talent Acquisition & People Partnering Analyst is a hybrid role built for someone who loves both the art of hiring and the structure of great people programs. You’ll support full‑cycle recruiting for a steady portfolio of non‑hourly RS + OS roles (typically 15–20 at a time), while also supporting the rollout of important HR initiatives across the restaurant support and operations support teams. This role focuses on excellent execution, insights, coordination, and consistent follow‑through.

Requirements

3-5 years of experience in recruiting coordination, talent acquisition support, HR coordination, or related roles.
Experience leading processes, projects, or people
Experience making independent decisions in TA or HR operations
Bachelor’s degree in HR, Business, Hospitality, or similar field.
Strong organizational, administrative, and communication skills.
Comfort managing multiple priorities and working at a fast operational pace.
Passion for people, service, and creating an outstanding employee experience.

Responsibilities

Own the full recruiting lifecycle for all RS + OS roles, including intake, strategy, sourcing, assessment structure, and hiring manager coaching (not just coordination).
Manage core recruiting processes for RS + OS roles — posting jobs, scheduling interviews, coordinating feedback, and supporting selection activities.
Conduct phone screens using Nando’s values and behaviors as decision anchors.
Maintain candidate pipelines, track progress, and ensure consistent follow‑through with candidates and hiring managers.
Support sourcing activities and market research for hard‑to‑fill roles.
Ensure recruiting processes align with RS leveling guidelines, pay band structures, and compliance standards.
Lead quarterly talent acquisition planning with RS leaders.
Lead the implementation of new TA/People systems or process improvements.
Conduct pipeline and turnover analysis to inform hiring plans.
Provide ongoing reporting on hiring metrics (candidate flow, time‑to‑move, offer status, etc.).
Deliver a friendly, clear, and values‑aligned candidate experience from start to finish.
Own seamless systemic onboarding from recruitment through new-hire activation, including setting up hires in ADP Workforce Now, completing HRIS entries, ensuring data accuracy, and coordinating with internal teams to deliver a smooth first-day transition.
Own and lead the rollout and implementation of HR programs across RS + OS, including timelines, leader enablement, compliance tracking, and adoption (e.g. scheduling, communication, and documentation of new HR programs (performance, engagement, development, compliance, etc.) across RS functions).
Provide first‑line support to leaders for foundational HR questions — escalating when needed.
Act as the day-to-day People Team liaison with the Benefits & Compliance teams.
Ensure benefits communication, annual enrollment, leave-of-absence processes, and compliance updates are delivered to RS leaders with accuracy and clarity.
Assist with data pulls, reporting, presentation prep, and insights for HRBPs and senior members of the People Team.
Track adoption, completion, and feedback for new programs, helping refine and improve the experience.
Help maintain People Team process guides, and documentation.
Coach RS and OS leaders on performance conversations, benefits navigation, ER basics, training adoption, and compliance expectations.
Lead small-group leader sessions on how to deliver benefits conversations, how to prepare for performance cycles, or how to complete I-9s correctly.