Talent Acquisition Operations Specialist

Priceline • Norwalk, CT

2d • $95,000 - $120,000 • Hybrid

About The Position

Talent Acquisition Operations Specialist Our People & Culture and Legal teams make sure we provide a highly ethical working environment where everyone at Priceline can bring their whole selves to work and deliver their very best each day. We want you to thrive – to feel safe, supported, valued, and growing to your highest potential! Why this job’s a big deal: As the TA Ops Specialist, you will play a critical role in overseeing the programs, systems, and operational workflows that power our global hiring efforts. This role is ideal for someone who thrives at the intersection of execution and strategy — ensuring flawless delivery while continuously improving how we hire. You will partner closely with Talent Acquisition, People & Culture, Legal, IT, and business leaders to elevate onboarding, interview operations, employer brand channels, and AI-enabled hiring practices. Your work will directly shape the experience of our candidates, new hires, and hiring managers.

Requirements

• Bachelor’s degree required – preferably in Human Resources, Business Administration, or a related field
• 5+ years of experience in Talent Acquisition, Recruiting Operations, or HR programs
• Strong understanding of ATS systems (Workday) and interview scheduling platforms (GoodTime)
• Demonstrated experience driving process improvements and operational efficiency
• Comfortable analyzing program feedback and operational data to inform decisions
• Strong organizational skills with the ability to manage multiple programs simultaneously
• Clear, professional communication skills and the ability to partner with senior stakeholders
• Discretion and professionalism when handling sensitive candidate and employee information
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust
• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential

Responsibilities

• Interview Operations & Scheduling Excellence: Oversee interview coordination processes, including executive-level scheduling. Ensure accuracy, quality control, and a seamless candidate experience. Serve as a subject matter expert on scheduling tools and workflows while identifying opportunities to streamline and scale operations.
• Employer Brand & Talent Communications: Support management of LinkedIn, careers site content, and other candidate-facing platforms. Partner cross-functionally to ensure messaging is current, aligned, and reflective of our talent strategy.
• Vendor & Systems Management: Oversee recruiting-related vendor agreements and documentation. Manage key TA tools and systems to ensure compliance, effective utilization, and continuous improvement.
• Process Optimization & Workflow Enhancement: Identify and implement scalable process improvements across the hiring lifecycle. Standardize templates, documentation, and communication workflows. Partner with HR and technology teams to optimize ATS configurations and hiring processes.
• AI & Innovation in Hiring: Support the responsible integration of AI-enabled tools to improve recruiter and interviewer efficiency. Partner cross-functionally to ensure compliant implementation and embed evolving skill criteria, including AI fluency where appropriate, into hiring practices.
• Knowledge Management & Operational Governance: Maintain and enhance TA documentation, resources, and internal knowledge bases. Ensure operational controls, data integrity, and system governance standards are upheld.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees