Talent Acquisition Operations Coordinator

Mass General Brigham • Boston, MA

5d • $20 - $28 • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. General Overview Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.

Requirements

• High School Diploma or equivalent required and Associate's degree or Bachelor's degree highly preferred.
• At least 2-3 years of experience in talent acquisition, recruitment coordinator, or HR operations preferred
• Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) highly preferred
• Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency in using applicant tracking systems (ATS) or other recruitment software
• Excellent attention to detail and data management skills, ensuring accuracy and integrity of candidate information
• Strong communication and interpersonal skills, with the ability to effectively interact with candidates, recruiters, and hiring managers
• Knowledge of recruitment process and best practices, including sourcing strategies, candidate screening, and interview coordination
• Familiarity with employment laws and regulations related to recruitment and selection

Responsibilities

• Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
• Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
• Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
• Set up new employees in HRIS system(s)
• Run and create reports in the Applicant Tracking System.
• Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees