Talent Acquisition Operations Coordinator

Mass General BrighamSomerville, MA
3d$19 - $28Hybrid

About The Position

Reporting to the Talent Acquisition Operations Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.

Requirements

  • Bachelor’s Degree or relevant work experience
  • Experience or strong interest in a career in Human Resources
  • Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
  • Proficiency in Microsoft Word, Excel, PowerPoint, & Outlook
  • Strong customer service experience
  • Ability to work independently with little day-to-day supervision
  • Excellent communication abilities – written/verbal
  • Experience handling high-volume and multiple tasks in a fast-paced environment
  • Strong organizational skills and detail-oriented
  • Demonstrated problem-solving skills
  • Ability to manage sensitive and confidential information
  • Team player in a high-volume and fast-paced environment

Responsibilities

  • Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
  • Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
  • Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
  • Set up new employees in HRIS system(s)
  • Run and create reports in the Applicant Tracking System.
  • Continuously identify and implement ways to improve the pre-boarding experience.
  • Partner with team leadership on strategic projects as they arise
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