Talent Acquisition Operations Coordinator

Mass General BrighamSomerville, MA
1d$19 - $28Hybrid

About The Position

Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.

Requirements

  • High School Diploma or equivalent required and Associate's degree or Bachelor's degree highly preferred.
  • At least 2-3 years of experience in talent acquisition, recruitment coordinator, or HR operations preferred
  • Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) highly preferred
  • Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Proficiency in using applicant tracking systems (ATS) or other recruitment software
  • Excellent attention to detail and data management skills, ensuring accuracy and integrity of candidate information
  • Strong communication and interpersonal skills, with the ability to effectively interact with candidates, recruiters, and hiring managers
  • Knowledge of recruitment process and best practices, including sourcing strategies, candidate screening, and interview coordination
  • Familiarity with employment laws and regulations related to recruitment and selection

Responsibilities

  • Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
  • Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
  • Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
  • Set up new employees in HRIS system(s)
  • Run and create reports in the Applicant Tracking System.
  • Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise

Benefits

  • Mass General Brigham benefits are designed to give you the flexibility to "customize" a benefits program that meets your needs and the needs of your family.
  • Each year, you have the opportunity to change your coverage to ensure you meet your family’s changing needs.
  • Mass General Brigham provides core benefit coverage and also provides Choice Pay which you allocate toward the purchase of those benefits which best respond to your current needs.
  • The amount of Choice Pay you receive varies and is based on your annual salary and health plan choices.
  • For more detailed information please visit our career page.
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