Talent Acquisition Operations Analyst (Local to DFW Area)

Alkami Technology•Plano, TX

1d•Remote

About The Position

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.” Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and Linkedin! We’re looking for a Talent Acquisition Operations & Analytics Specialist to build and scale the data, systems, and processes that power our recruiting organization. This person will own recruiting reporting, Workday Recruiting optimization, and process improvement, while helping introduce modern tooling (including AI) to make hiring faster, smarter, and more scalable. You’ll partner closely with Recruiting, HR, and Leadership to ensure we have accurate data, clean workflows, and clear insights into how our hiring engine is performing.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent experience accepted.
7-10 years of experience in talent acquisition operations, recruiting analytics, or HR systems administration.
Strong understanding of end-to-end recruiting processes, data management, and process optimization.
Proficiency in Workday Recruiting and HR analytics tools
Experience with AI tools in recruiting (e.g., sourcing automation, resume parsing, chatbots, or candidate-matching algorithms).
Excellent problem-solving, analytical, and communication skills with the ability to translate data into insights.
Strong organizational and project management skills; capable of handling multiple priorities in a fast-paced environment.

Nice To Haves

Experience implementing or managing AI recruiting technologies (e.g., Eightfold, Paradox, HireVue, or similar).
Familiarity with natural language processing (NLP) and machine learning applications in HR.
Knowledge of recruiting compliance and data privacy standards.
Certification in HR analytics, Workday, or AI technology is a plus.

Responsibilities

Talent Acquisition Operations & Process Management Oversee the day-to-day operations of the Talent Acquisition function, ensuring consistency, scalability, and compliance.
Develop and maintain standard operating procedures for recruiting workflows across the organization.
Partner with recruiters, HR, and hiring managers to identify and resolve process gaps and drive continuous improvement.
Implement process automation and technology solutions to improve efficiency and candidate experience.
Talent Acquisition Metrics, Reporting & Analytics Define, track, and analyze key talent acquisition KPIs such as time-to-fill, cost-per-hire, quality of hire, source effectiveness, and pipeline health.
Build and maintain dashboards and reports to communicate insights to leadership and stakeholders.
Provide actionable analytics to support data-driven decision-making, workforce planning, and recruiting strategy.
Conduct trend analysis and benchmarking to identify areas for optimization and predict hiring needs.
Workforce Planning, Position Management & Reporting Collaborate with HR, Finance, and business leaders to support ongoing workforce planning initiatives and headcount management.
Track, update, and maintain accurate data for all open and filled positions across the organization.
Partner with TA leadership and HRIS teams to ensure Workday and other systems reflect up-to-date position statuses, requisition details, and headcount forecasts.
Develop and distribute regular reports and dashboards summarizing position activity, hiring trends, and workforce movement.
Identify insights and patterns in staffing data to support forecasting, capacity planning, and organizational design discussions.
Ensure position management reporting aligns with approved budgets, hiring plans, and strategic workforce goals.
Talent Acquisition AI Strategy & Enablement Lead initiatives to evaluate, implement, and optimize AI tools and automation throughout the recruiting process.
Leverage AI technologies for candidate sourcing, screening, matching, and engagement to enhance recruiter productivity and candidate quality.
Partner with HRIS and TA leadership to integrate AI solutions with existing systems such as Workday Recruiting, CRMs, and job boards.
Ensure responsible and ethical AI usage — maintaining fairness, transparency, and compliance with data privacy and employment laws.
Analyze AI performance metrics (accuracy, bias detection, user adoption) and make recommendations for enhancement.
Educate and train recruiters and stakeholders on how to effectively use AI-driven tools and insights.
Stay current on emerging technologies and trends in AI for recruiting, such as generative AI, predictive analytics, and automated assessment platforms.
Recruiting Systems, HRIS, and Workday Administration Serve as a system administrator and subject matter expert for Workday Recruiting and related HRIS platforms.
Manage system configurations, testing, data audits, and updates to ensure data integrity and system reliability.
Partner with IT and HRIS teams on integrations, upgrades, and enhancements to the recruiting tech stack.
Support end-users with troubleshooting, permissions, workflows, and process documentation.
Recommend system improvements to enhance recruiter and hiring manager experiences.
Compliance, Data Integrity & Governance Ensure recruiting processes adhere to all legal, regulatory, and compliance standards (EEOC, OFCCP, GDPR, etc.).
Maintain clean, accurate, and secure candidate data across all TA systems.
Monitor compliance of AI and automation tools to ensure ethical use and minimize bias.
Support audit requests and compliance reporting as needed.