Talent Acquisition Manager

Shopping Center Management d b a Turnberry AssociatesNashville, TN
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About The Position

The Talent Acquisition Manager is responsible for full‑cycle recruitment and strategic talent initiatives across multiple areas of the hotel. This role leads end‑to‑end hiring for both high‑volume and hard‑to‑fill positions, owns key external recruiting partnerships, and delivers an exceptional candidate experience that directly supports operational excellence and business success. This position plays a critical role in developing proactive recruitment strategies, building and maintaining ready talent pipelines, managing agency and contingent labor relationships, and ensuring the hotel consistently attracts, hires, and retains top talent in a highly competitive hospitality market.

Requirements

  • Minimum of 2+ years of experience in Talent Acquisition, or HR.
  • Proven success with full‑cycle recruiting, including high‑volume hiring and hard‑to‑fill roles.
  • Strong experience partnering with staffing agencies, contingent labor providers, and immigration‑related vendors.
  • Demonstrated ability to manage multiple priorities in a fast‑paced, high‑service environment.
  • Experience advising hiring leaders and influencing recruitment decisions through data and market insights.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Project.
  • Experience with applicant tracking systems and onboarding platforms strongly preferred.
  • Hospitality industry experience required.
  • Strong communication, organization, and relationship‑management skills.

Nice To Haves

  • Strategic talent partner who operates as a trusted advisor to business leaders, aligning recruitment strategies with operational goals and long‑term workforce planning.
  • Market‑driven and data‑informed, with strong awareness of labor market trends and salary benchmarking, using insights to guide hiring decisions and offer strategy.
  • Relationship‑focused, with the ability to build and maintain strong partnerships with hiring leaders, staffing agencies, contingent labor providers, and immigration‑related vendors.
  • Owner mindset with full accountability for agency relationships, vendor performance, cost management, compliance, and service expectations.
  • Proactive and pipeline‑oriented, anticipating hiring needs and continuously building ready talent pipelines through headhunting, networking, community outreach, and job fairs.
  • Hands‑on and execution‑focused, balancing high‑volume hiring with complex, hard‑to‑fill roles while maintaining speed, quality, and attention to detail.
  • Candidate experience champion who delivers a polished, engaging, and respectful recruitment journey aligned with a luxury hospitality brand.
  • Collaborative and influential, working effectively across teams and communicating with credibility, professionalism, and impact.

Responsibilities

  • Own full‑cycle recruitment for open and confidential roles across multiple disciplines, including workforce planning, sourcing, screening, interviews, selection, reference checks, and early onboarding.
  • Lead headhunting efforts for hard‑to‑fill, specialized, and leadership roles using direct sourcing and targeted outreach strategies.
  • Deliver consistent, efficient, and high‑quality recruitment services aligned with business needs and service standards.
  • Partner closely with hiring managers and HR leadership to understand business objectives, role requirements, and ideal candidate profiles.
  • Provide coaching and guidance to hiring managers on interview best practices, candidate evaluation, offer recommendations, compensation discussions, and closing strategies.
  • Own and manage relationships with staffing agencies, contingent labor partners, and third‑party recruitment vendors, ensuring service quality, compliance, and cost effectiveness.
  • Demonstrate strong working knowledge of immigration‑related contingent labor vendors, partnering closely to support compliant hiring practices and workforce needs.
  • Monitor agency usage, vendor performance, and associated costs, ensuring alignment with budget and staffing strategy.
  • Develop creative sourcing strategies and proactively build robust pipelines of ready talent for key functional areas.
  • Plan and execute job fairs, hiring events, and community recruitment initiatives to support both immediate and future staffing needs.
  • Maintain strong relationships with external talent networks, schools, and community partners.
  • Conduct salary benchmarking and market analysis to support competitive hiring, offer recommendations, and alignment with internal pay practices.
  • Stay current on labor market trends, hiring challenges, and best practices within hospitality and service‑driven environments.
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