Talent Acquisition Director

First Horizon • Memphis, TN

1d

About The Position

First Horizon Talent Acquisition Director Role summary Lead an AI‑enabled, data‑driven Talent Acquisition (TA) strategy that accelerates growth, strengthens First Horizon’s culture, and enhances our client and associate experience. Run scalable, resilient recruiting operations today while modernizing the function for tomorrow. Partner with senior leaders across Commercial, Retail, Wealth, Risk, Technology, Operations, and Corporate to anticipate workforce needs. What you’ll do Own the enterprise TA strategy aligned to growth plans; translate workforce plans into sourcing, pipelining, and hiring that balance quality, speed, cost, and diversity. Lead and develop a distributed team of managers, recruiters, sourcers, and coordinators; set goals and build successors. Modernize TA with ethical, compliant AI and talent intelligence; build dashboards for time‑to‑accept, conversion, quality‑of‑hire, diversity, satisfaction, cost‑per‑hire, and retention. Drive operational excellence: standardize processes/SLAs, design capacity plans, and optimize the tech stack (ATS/CRM, scheduling, assessments, background screening, Oracle); lead external partner strategy and contracts to ensure performance and cost control. Lead change management for tools and processes; drive stakeholder engagement, communications, and training; foster a learning culture and continuous improvement. Oversee executive and niche hiring with structured selection; expand early‑career/campus/veteran/community pathways; partner with Total Rewards on competitive, equitable offers. Partner with Communications/Marketing to strengthen the employer brand and ensure a frictionless candidate and hiring leader experience; manage onboarding handoffs for Day 1 readiness. Ensure risk, compliance, and ethics across TA (EEO/AA, pay equity, background checks, adverse action, data privacy).

Requirements

• 12–15+ years in TA/HR with 6–7+ years leading multi‑site or enterprise TA teams; success in complex, regulated, multi‑state environments (financial services preferred).
• Hands‑on experience with AI‑enabled recruiting, talent intelligence, and advanced TA analytics; expertise with enterprise ATS/CRM and Oracle.
• Proven process optimization and leadership of external recruiting partners with measurable performance and cost outcomes.
• Strong change leadership; deep knowledge of inclusive hiring, structured selection, assessments, and competency frameworks.
• Data‑driven influencer with exceptional stakeholder management, executive presence, and communication skills.
• Bachelor’s degree required

Nice To Haves

• advanced degree preferred.
• Preferred certifications: SHRM‑SCP/SPHR; Lean Six Sigma/Agile (or equivalent).
• Comfortable working across time zones; travel as needed.

Responsibilities

• Own the enterprise TA strategy aligned to growth plans; translate workforce plans into sourcing, pipelining, and hiring that balance quality, speed, cost, and diversity.
• Lead and develop a distributed team of managers, recruiters, sourcers, and coordinators; set goals and build successors.
• Modernize TA with ethical, compliant AI and talent intelligence; build dashboards for time‑to‑accept, conversion, quality‑of‑hire, diversity, satisfaction, cost‑per‑hire, and retention.
• Drive operational excellence: standardize processes/SLAs, design capacity plans, and optimize the tech stack (ATS/CRM, scheduling, assessments, background screening, Oracle); lead external partner strategy and contracts to ensure performance and cost control.
• Lead change management for tools and processes; drive stakeholder engagement, communications, and training; foster a learning culture and continuous improvement.
• Oversee executive and niche hiring with structured selection; expand early‑career/campus/veteran/community pathways; partner with Total Rewards on competitive, equitable offers.
• Partner with Communications/Marketing to strengthen the employer brand and ensure a frictionless candidate and hiring leader experience; manage onboarding handoffs for Day 1 readiness.
• Ensure risk, compliance, and ethics across TA (EEO/AA, pay equity, background checks, adverse action, data privacy).

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees