Seasonal Alterations & Tailor Shop - Tailor - NYC Flagship

Nordstrom•New York, NY

18h•Onsite

About The Position

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft. A day in the life involves measuring customers, fitting garments, marking alterations, performing sewing alterations according to Nordstrom guidelines, meeting productivity goals, utilizing store technology for alteration needs, and collaborating with the Alterations & Store Team. The role also includes educating customers and employees on proper fit, style, construction, and trend. Nordstrom is a fast-moving fashion company that started as a shoe store in 1901, built on a heritage of service. The company aims to provide convenience and true connection for its customers, empowering its people to be innovative, creative, and focused on providing the best service. Nordstrom is committed to leaving the world better than they found it, rewarding great work, promoting from within, and celebrating diversity. The company values customer obsession, ownership, curiosity, continuous change, a commitment to winning, and extending themselves to treat each other with respect and kindness, creating a welcoming environment.

Requirements

Clear, professional communication with coworkers and customers
The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
The ability to embrace a flexible working schedule based on business needs

Nice To Haves

Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years

Responsibilities

Measure customers for size, fit garments on customers, and mark areas requiring alterations
Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
Meet department and individual productivity goals while following proper processes and procedures
Utilize store technology to manage and organize customer alteration needs
Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner