Table Service Assistant

French Lick Resort•Williamsburg, VA

73d

About The Position

Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible. The role of Table Service Assistant at the Lodge Restaurants, Traditions and Sweet Tea & Barley, includes duties in all areas of the front of house and back of house. The Table Service Assistant is a vital supportive position that enables the restaurant to function smoothly, allowing service staff to seamlessly provide excellent guest service.

Requirements

Must be flexible to work mornings, evenings, weekends, Sundays, holidays
1 - 2 years food & beverage experience or customer service experience
Applicants must be at least 18 years of age
Excellent public contact skills to include tact, courtesy and patience.
Successful candidates must be able to obtain and maintain a current Williamsburg James City County food handler's card and TIPS® certification; applicants with an active card and certification should be prepared to present both during the interview process.
Physical requirements include but are not limited to: Bending, lifting, stooping; Carrying trays weighing up to 50 pounds; Demonstrated ability to interact effectively with guests, employees and management.
Ability to understand English is a must.
Maintain an upbeat attitude and a positive, enthusiastic mindset.
Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
Always treat everyone with respect and work cooperatively with all colleagues and management.
Report to work as scheduled and on time
Adhere to established uniform and appearance policies.
Perform assigned tasks accurately and on time.

Responsibilities

Assist servers as needed by: Clearing tables
Stocking work stations with silverware
Removing dirty dish trays from restaurant and lounge
Restocking juice, cream, coffee, ice as needed
Walking food to guest tables
Performing water and coffee service
Folding napkins
Running food to Lobby Lounge
Brewing coffee and iced tea as needed
Refill water pitchers; maintains cabinets, keeping them organized and clean, at server side stations.
Maintain the buffet line by keeping the food trays replenished.
Maintain food at the proper temperature.
Perform set-up of food and utensils for buffet and breakdown at the conclusion of meal.
Maintain clean service stations, back of house storage areas, walls around coffee and soda dispensing areas, coolers in service stations, organizes storage shelves.
Take necessary precautions to avoid breakage of glassware and dinnerware.
Assist with set up of dining room for each meal period; replenishes linen as necessary; resets tables to standard.
Routinely polish tables, chairs and hi-chairs.
Assist host with seating guests when needed; maintains daily complimentary coffee station.
Perform other duties as required.