Table Games Pit Manager - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

6d•Onsite

About The Position

The Table Games Pit Manager assists with the overall operations and administration of the Table Games Department by managing daily pit activities and ensuring smooth, compliant, and efficient casino operations. This role is responsible for protecting the integrity of all table games, maintaining exceptional guest service standards, and fostering a safe, engaging, and productive work environment. The position requires strong leadership, attention to detail, and a commitment to teamwork, compliance, and service excellence.

Requirements

High school diploma or equivalent
Casino table games experience
Equivalent combination of customer service and communication experience
Ability to read, write, and speak English fluently
Strong leadership, judgment, and decision-making skills
Ability to secure and maintain NE Gaming License.

Nice To Haves

Prior management or supervisory experience in a gaming environment

Responsibilities

Support and uphold the Mission, Vision, and Values of WarHorse Gaming Lincoln, LLC
Manage and direct daily pit operations to ensure compliance with house rules and gaming regulations
Protect the integrity of all table games and safeguard casino assets
Ensure dealers and guests follow established game rules, betting limits, and procedures
Demonstrate thorough knowledge of all table games, gaming strategies, and departmental policies
Assist department leadership with scheduling, performance standards, and operational planning
Monitor pit activity for unusual or questionable behavior and take corrective action in accordance with policy
Complete required incident reports and documentation accurately and timely
Deliver proactive, professional guest service and assist with guest inquiries regarding promotions and events
Maintain staffing coverage to ensure operational efficiency and guest satisfaction
Perform all duties and maintain qualifications for positions overseen by the Floor Supervisor
Coach, train, and counsel team members to meet departmental performance expectations
Maintain confidentiality of company information and operational matters
Prepare written reports and present recommendations to management as required
Exercise sound judgment and make decisions consistent with company standards and policies
Perform other duties as assigned by departmental management