Table Games Manager

Tyme Maidu Tribe•Oroville, CA

9d•Onsite

About The Position

The Table Games Manager is responsible for the overall leadership, performance, and profitability of the Table Games Division within the Gaming Operations Department. This position ensures all Table Games activities are conducted accurately, efficiently, and in full compliance and under the control of all applicable Federal requirements, Gaming Commission regulations, and established Casino policies, procedures, and internal controls. The Table Games Manager contributes to operational and strategic decision making that supports the profitable growth of the Division in and the overall Gaming Operations Department. A central responsibility of this role is the development of team members through structured training programs, including oversight of Dealer School, ongoing skills advancement, coaching, and performance management. The Manager promotes and sustains a culture of teamwork, professionalism, accountability, and engagement, ensuring that guest interactions, game integrity, and team performance all contribute to a unique, fun, and memorable gaming experience. Through effective leadership, staff development, operational excellence, and player cultivation, the Table Games Manager drives strong financial performance and long-term success for the Table Games Division.

Requirements

Bachelor’s degree in Business Administration, Hospitality, Management, or a related field preferred; however, a minimum of four years of progressively responsible experience in casino operations specifically within Table Games may be considered in lieu of a degree.
Demonstrated, verifiable proficiency in the operation and supervision of traditional Craps and Roulette is required.
Minimum of three years of supervisory or managerial experience in Table Games is strongly preferred, including direct leadership over Dealers, Dual Rates, and Supervisors.
Proven ability to develop and lead training programs, including Dealer School instruction, skills advancement, and leadership development initiatives.
Demonstrated track record in evaluating game performance, analyzing profitability, contributing to game mix and pricing decisions, and implementing operational strategies that improve player engagement and revenue.
Must complete and maintain annual Title 31 training certification.
Exceptional communication and interpersonal skills, with the ability to coach, motivate, and lead diverse teams in a fast-paced gaming environment.
Strong organizational and analytical abilities; must be highly proficient with numerical analysis, financial and operational metrics, and table games related reporting.
Advanced computer literacy, including experience with casino management systems, player rating systems, Excel, and digital operational tools.
High degree of professionalism, sound judgment, and ethical conduct, with the ability to maintain confidentiality and compliance at all times.
Ability to anticipate guest trends, support promotions and relationship-marketing efforts, and adapt operations to meet evolving player expectations.
Ability to read, analyze, and interpret complex documents, including technical materials, financial and operational reports, regulatory directives, and legal documents.
Skilled in responding professionally to inquiries, concerns, or complaints from guests, regulatory agencies, and internal or external business partners.
Capable of clearly presenting information, operational recommendations, and training content in one-on-one, small group, and cross-departmental settings.
Proficient in addition, subtraction, multiplication, and division across all units of measure, including whole numbers, fractions, decimals, and percentages.
Strong working knowledge of probability, statistical inference, game mechanics, and the mathematical principles underlying Table Games operations.
Ability to analyze and interpret operational data, financial reports, and performance metrics to support decision-making, game mix evaluations, and profitability strategies.
Capable of understanding and executing instructions presented in written, oral, diagrammatic, numerical, or schedule-based formats.
Ability to apply practical, commonsense reasoning in a wide range of operational situations involving both abstract concepts and concrete variables.
Skilled in identifying, analyzing, and resolving complex operational issues where limited standardization may exist, using sound judgment and strategic insight.
Proficient in interpreting and executing instructions through written, oral, diagrammatic, schedule-based, or situational formats in a dynamic gaming environment.
Demonstrated ability to assess and resolve player concerns, disputes, and service issues promptly and professionally, utilizing guest recovery techniques that protect game integrity, reinforce service standards, and support long-term player relationships.
Able to maintain focus, composure, and effective decision-making under pressure, during unexpected events, or in rapidly changing conditions on the casino floor.

Responsibilities

Provide leadership, strategic direction, and oversight for all Table Games operations to ensure efficient, profitable, and compliant performance across the Division.
Develop, implement, and refine departmental policies, procedures, and operational standards that strengthen game integrity, elevate service consistency, and enhance the overall effectiveness and profitability of the Table Games Division.
Maintain optimal staffing levels by interviewing, selecting, training, scheduling, evaluating, supporting career development, promoting, disciplining, and recommending terminations for Table Games team members as needed.
Direct and oversee the training and professional development of all Table Games staff, including ongoing skills training, leadership development for Supervisors, and full oversight of Dealer School programs.
Ensure the integrity and protection of all Table Games by maintaining strict adherence to Casino policies, Gaming Commission regulations, and established internal controls. Support Supervisors in identifying and resolving procedural or integrity issues.
Monitor financial performance across all Table Games, including drop, hold, ratings accuracy, labor expenditures, and profitability metrics. Ensure all financial activity is conducted and documented in compliance with applicable laws, rules, regulations, and Casino controls.
Develop, administer, and manage the Table Games Division budget, including labor planning, operating expenses, and capital needs. Ensure financial decisions support long-term strategic goals and strong revenue performance.
Lead the selection, configuration, and pricing of table games—including the evaluation of game performance, approval of rules and side bets, and recommendations for changes to the game mix—ensuring offerings remain competitive, engaging, and profitable.
Collaborate with Marketing, Player Development, and other internal departments to plan, review, and execute Table Games promotions, special events, and relationship-marketing initiatives that attract new players, deepen engagement, and drive long-term loyalty.
Strengthen the leadership capabilities of Supervisors and other key roles through coaching, mentoring, and structured development plans that advance operational skill, judgment, and guest-service excellence.
Promote and sustain a departmental culture defined by professionalism, teamwork, accountability, high morale, and a commitment to delivering a unique, engaging, and memorable guest experience.
Coordinate internal audits of Table Games banks, fills, credits, and financial controls, ensuring accuracy, accountability, and timely reconciliation.
Foster effective cross-departmental communication and cooperation with Surveillance, Compliance, Cage, Slots, Facilities, and other areas supporting casino-wide operations.
Maintain consistent and regular attendance and uphold the highest standards of confidentiality, ethics, and professional conduct.
Perform additional duties and lead special projects as assigned by the Director of Gaming Operations to support the success of the Gaming Operations Department.